Greenland's Inn

AVOID AVOID AVOID!! Would give Zero if I could! Not all rooms have been refurbished as led to believe from website. Rooms cold and smell stale! Holes in walls, some holes badly filled and left. No tea & coffee making facilities in rooms. No hairdryer. Nowhere in bathroom to even put your tooth brush or even have a toilet roll holder in it! No toilet roll in room on arrival and not a coat hanger in sight! Staff walking around in their pyjamas - even during a function! Now as for actually being able to sleep...well you won't! You can hear every single noise in the building. Could hear the extractor fan in next doors bathroom (didn't have 1 in our room) the toilets being flushed, the taps going on and a horrendous spontaneous noise from plumbing elsewhere. Then there's the stange clicking noises - also at random times of the afternoon, evening & thought the night. Wanted a coffee at 9am (needed before the long journey home to keep us awake as only got 1 hr kip!!) from the communal tea & coffee in the lounge area - No cups, coffee/tea in sight & all members of staff too busy outside smoking! Will certainly pay double next time in Birmingham & stay at the Premier Inn around the corner.

A basic room but was clean and the bed was comfortable. The staff were very helpful and friendly. The breakfast was equal to any other hotel for quality but could not be beaten for value. I was disappointed that there was no tea or coffee making facilities in the room but otherwise no serious issues.

On arrival I was worried from initial impressions, trying hard not to judge a book by its cover. Walked in through the back doors, the smell of cigarette smoke hit me, awful. A function was on in the hall, lots of noise. Reception is a bar. No hairdryers, bring your own. If you borrow an iron, there’s no boards. Kettle in room, but filthy and no drink facilities. No electrical items PAT tested. Hallway and stairwell like something from a dodgy multi story car park, stains, chewing gum and what smells like urine. Carpet had stains and crumbs everywhere. Holes in walls, from where furnitures been ripped out. Marks on walls. Bathroom- I wore my shoes the whole time. Shower has mould on tube and shower head. Just dirty. Not suitable for kids. Trains kept me awake. Plus the constant banging of the doors, dripping from guttering outside and plumbing in the building. Worst stay of my life. I spent 2 hours calling round other hotels, which were fully booked. Head to the purple palace, don’t try and save money by staying here. You’ll regret it.

Excellent customer service thanks to Kath katie and Vic for all you do i always come here regularly each day nice clean hotel rooms and friendly staff would highly reccomend this place to anyone that visits this bar and hotel anytime of the year keep up the good work

Had a pleasant stay. Cheap and cheerful . Small, basic but clean room and we had a DELICIOUS breakfast. Great atmosphere and friendly welcoming staff . Was fine for us for a cheap overnight stay whilst visiting family. Large car park , Good location and surprisingly quiet at night !

Absolutely disgusting. Room had black mould on ceiling, loo seat slanted,didn't line up with pan. Loud music til 1am Saturday, bedrooms right on top of function room, Sunday wasn't much better but at least it was till only 11am fights outside of door way, had to walk through one fight to get into the building. Car park at back of property ,very dark. Carpets around venue badly stained.