Top 5-Star Hotels in Birmingham

The room is spacious, newly decorated, in good sanitary condition, the floor height is comfortable, and the bed including bedding is good. The overall hotel environment is elegant, and the traditional breakfast is not many but exquisite. There is nothing wrong with it except that the parking distance is a little far. Will stay here next time.

the room is good enough for 3 persons, though the sofa beds are actually smaller than the photos. well equipped with 2 head cooking hobs, small fridge, dish washer, microwave with grill function and sufficient utensils, and also instant coffee were provided. the water pressure of the shower is super good and water is hot enough but the toilet is a bit small, you have to hide just next to the toilet bowl then you have enough space to open the door. The down side is the service of the reception & housekeeping team. After we got the room cards, we couldn't access to the room and needed to go down to ask the receptionist to fix the cards and come back to open the room. After entered the room, we found that the water in toilet sink didn't go, we asked the housekeeping staff who was just working at the next room to have a look at it but who said we needed to go to the receptionist (as there's no inter-room telephone, we have to go down again). Then the receptionist arranged another room which was downstairs for us. We booked for 2 nights, when we came back to the hotel the next evening, the room cards didn't work, again. The receptionist claimed that it might be due to the cards being put together with the mobile phone that might damage the cards. However, we were sure the cards weren't put together with the phones! It would be perfect if a small box of tissue could be provided.

The location was in a prime spot. Next to all the main shopping and Christmas market areas. The room was modern, spacious, and very clean. The kitchenette was well equipped for self-catering if required. The staff were lovely, friendly and helpful. Although no parking on site, they have a deal with the nearby car park for £5 for 24 hours. The car park was safe and secure, and it was located a few minutes away. Overall, it was an enjoyable stay. It's definitely a consideration for future trips.

The beds were ultra comfortable and I had the best night of sleep I’ve had in weeks. Room was small but unless you’re planning on spending a lot of time in the room, it was perfect. Bathroom was great, very clean and had a rain shower head which I loved. They didn’t really provide any toiletries other than hand wash and body wash, I had to buy my own shampoo and conditioner. There’s also no fridge/microwave, but there was tea and coffee with a kettle provided. I would definitely recommend and I would stay again.

01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). 02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. 03. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

This hotel is by far one of the most outstanding hotels in Birmingham city. The state of the art spa and gym most definitely contribute towards this factor; especially because of the intricate modern take to the architecture and interior design of the property itself. The service that I revived was top tier, the employees were always very polite and helpful you can truly see they are dedicated to providing memorable experiences to their guests. The hotel itself is beautifully kept with cleaner spotted 24/7 across the premises. !DEFINITELY RECOMMEND STAYING HERE!

Overall, it is a good price for where and what it is. Wasn’t able to find one matching it at the time of booking, and it is turning out to be a good decision and stay.

The hotel is small and looks like a few rooms, but it is very refined and the breakfast is good.

In my opinion an all around excellent hotel we’ve stayed at many leonardo hotels around the world, this one is so nice from outside the looks pretty average, but you step in and it looks like you’ve entered a 5 star hotel really nice staff, free water and fruit at reception fridges in room also get water bottles, coffee machine and nerspresso pods can’t complain, very very clean, and they have one of the best hotel gyms I have ever seen, like honestly it’s unreal the atmosphere machines everything. But the only down side I had and this is my second time the first time was 10:10 no complaints this time all day and all night even at like 1 2 3 4am all I could hear was the noisy as hell trolleys in the hallways that the stuff I assume push drinks and food to rooms they’re so loud I thought it was like wind blasting past the windows but nope it’s trolleys up and down the corridors a all day all night so no peaceful sleep this second time around.

Holiday inn as per expectations. Clean, sofa bed made on arrival. Nice large room. Shower pressure good. Breakfast good but no veg sausages. Parking tricky in city centre. Bed a bit on the hard side. If you need to charge EV car best to park in moor street car park. £16 overnight and 35p/kw. Walk through bull ring and grand central/new street station to get to the hotel.