Puerto Vallarta Marina Vallarta Hotels

The location of the hotel is good, the attention of the staff was very regular, the room was clean, the television is very small and the Internet service is lousy, the signal in the room barely reaches it, it is very low and it is extremely slow.

Our stay has been an invitation to come back and come back, starting with customer service. A first class service from the person who receives you at the hotel and opens the door of the car where you arrive, the people who kindly attend you at the reception with a smile and an authentic sense of service, the porters who go out of their way to ask you for a taxi and help you load what you bring without being asked, and anyone who works in the hotel in the reception area is undoubtedly there to serve you with the best service disposition. Also in the pool area, and restaurants. The impeccable place, with an architectural beauty. Its spaciousness and distribution of both the hotel and the rooms welcome you. The fact of being an open place allows us to feel the weather, and the wind that blows is a very pleasant sensation. The decoration of the place is warm and tasteful, giving us a feeling of being ”at home”. The location of the place gives rise to going for a walk to the Marina, both day and night, with complete security, and all the places we went are very close, 5, 10, 15 minutes by car: Walmart, Shopping Centers , Malecon, Downtown, Restaurants, Maritime Terminal. The access to the beach is a delight, with unbeatable views of the sunset. We enjoy the extra activities that the stay at the hotel includes, and the fact that they are not invasive to our moments of being. The food is very good, and although the price is a bit high, it is worth staying **** at the hotel to eat. I want to close by congratulating the Customer Service program that the hotel has, since it is surely an administration that takes its time to train all the people who work there in this area. Customer service makes the difference in an experience, and that is what we look for when going on vacation, living pleasant and memorable experiences. Congratulations for your excellent service to all the people who work at Club Regina Puerto Vallarta!

The hotel is very quiet and makes you feel at home. The staff is very kind and pleasant. Always wearing face masks and keeping a safe distance The breakfast is tasty, we appreciated the fruit and the waffles wish they had some coffee or tea also in the evening. The pool area is lovely just wish the water of the pool was bit warmer. The location is very convenient in a beautiful neighbourhood with plenty of amenities within walking distance a church and very close to the airport We will gladly come back in the future. Ohh my only complaint is that they didn’t have more soap we used the one they gave us when we arrived and the they didn’t have anymore in the hotel 🥴

When the hotel was built in that year, it was good to consider the orientation. There was a prominent hotel on the side that blocked Westin slightly towards the sea. It ’s a pity that if it is the same as the hotel, there will be sunrise and sunset. No cover. Overall more satisfied, the beach is a bit lost ha ha ha ha

不錯 服務很好 環境也好

We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.

The room is small, the facilities are qualified, and the service is first-class. It is a niche five-star hotel and very comfortable!

We love the place, certainly the stay exceeds our expectations, the kindness and hospitality of the people who work there excellently. We will certainly reserve again in our next visit.

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.