Sun Havens Apartments & Suites

Guests praise the exceptionally friendly and attentive staff. The accommodation is consistently described as very clean and well-maintained.

The apartments/lodge is located a bit away from the ferry docks. The area is quieter. I stayed in a larger room suitable for 4 people. Roomy. Not much of a view. Air conditioner worked well. Here is the problem - during high tide times and when raining, the area/streets get flooded.

The place is really worn down, and we had many issues, among others: - Air conditioning was barely functioning and could in no way cool down the room - The place was generally dirty with cockroaches - Manager not available, even during ‘office hours’ - The toilet stopped working during our stay - Lights were broken and not fixed upon request - Hot water only worked sporadically - Request for cleaning was ignored (we didn’t have any cleaning during our 5-night stay) However, the worst issue by far was the manager of the place. I have never met such an unpleasant person. He was impolite from our first encounter, and from there it went downhill. I had a dispute with him because he refused to provide us with toilet paper (he makes you ask for it every time you need it). During this argument he yelled and swore at me and plain out told me that he didn’t give a f*** about the issues of this place and also told me that the owner of the place didn’t care, so he could do whatever the f*** he wanted. In the end I decided to help myself to a roll of toilet paper from an open closet rather than continue the argument. A few hours later he continued to harass us by throwing toilet paper on our balcony and standing outside our room while complaining loudly about me to other guests. It is beyond me how a grown man can act so childish. We did not respond to any of this behavior, which apparently infuriated him even more, so finally he came knocking on our door and started yelling again, while informing that he was kicking us out for taking a roll of toilet paper. The whole scene was absolutely absurd! As my boyfriend was very sick with a fever we had to reason with him to let us stay, otherwise we would gladly have left the place. I recommend not to risk the wrath of this man and book another place.