Hilton Garden Inn Hotels in Bogota

I had a large room on the top floor with a big walk-in shower and comfortable bed and nice desk for working at. Great variety at breakfast time from croissants and bread to fruit with very nice coffee either from the pot or a machine. Actually the machine was one of the better ones! Super friendly staff and the airport pickup I ordered was super easy and good value. Gym on the terrace floor is small but I was the only one ever to use it. Outdoor terrace has great views and can get windy so maybw that's why it's not used much either.

My stay was as good as expected and the overall experience was quite good. Friendly staff and good service at the business center, which I used for a two-day corporate event. Spacious rooms, well designed and equipped, comfortable beds and bedding, nice view (facing the back) and as I said, a satisfactory overall experience. Would come back!

The room is really big. You can order breakfast according to the type of eggs you like. Public transportation nearby is also very convenient. If you want to eat out, there are bakeries, pizza shops, coffee shops and other options nearby.

Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!

The location is the best, next to a famous local restaurant, and one minute walk to andino mall, surrounded by restaurants and bars. But the only downside is that it is noisy at night. Hotel service is very good

Excellent attention, the breakfast is amazing, the prices are good and the overall experience was very good to me. Excellent staff at the reception and very nice attention. I was glad to have chosen this hotel. The location is also an excellent one.

This hotel is amazing, the suites are HUGE. Bigger than my first apartment. Really enjoy all of the amenities. The staff are very helpful, especially Camillo at the front desk. He helped me with food recommendations and also ordering room service (my Spanish is terrible). I've stayed here twice and it will be my choice for any subsequent trips to Bogota.

Let me start with the positives: As Bogota’s airport is the major hub for domestic flights in Colombia, we spent 4 nights at the Courtyard. It’s very conveniently located in almost a walking distance from the airport and have a good shuttle service. As you can expect from Courtyard by Marriott (I am a platinum member) rooms are nice and the restaurant was good. Stuff were friendly. I would have rated it at 4 stars but… We wanted to get to Zipaquira Salt Cathedral (Catedral de Sal) and asked the receptionist’s help. They communicated with the transportation services they use (GERF) and gave us a quote of 220,000 COP for a minivan. Yet, on the night before travel they have told us the price is actually 379,000 COP. They have admitted they have made a mistake and the manager even suggested to compensate us with dinner for the honest mistake. I showed him the lonely planet book showing an estimated price of up to 160,000 COP for a taxi to Zipaquira which includes 2.5 hours wait at the Salt Cathedral. He mentioned their transportation services (GERF) includes a wait of up to 5 hours which would allow us enough time to visit the Cathedral and enjoy the city. We have accepted the offer and thought it was a real nice gesture from the manager to compensate us. After we have finished the visit to the Cathedral which took us about 2 hours, we have decided that instead of staying at the city we would prefer to go to Monserrat which is just a short detour from the way back to the hotel. We have asked the driver if we can spend the rest of the wait time on Monserrat instead and he acknowledged it. We spent about 2.5 hours to visit Monserrat. When we arrived back in the hotel the driver asked for 535,000 COP claiming the agreed total travel time they have committed was 5 hours, not the wait time as communicated and agreed by us. Given the trip to Zipaquira is about 2 hours each way that obviously doesn’t make sense as it means it allows only 1 hour at the Salt Cathedral and no time at the city. It means they have known we would need to pay much more. We have discussed it with the hotel reception and asked to talk with the manager who was not at the hotel but they were unable to resolve the issue. We have reluctantly paid the difference but felt we were cheated (…and paid almost 3 times a regular taxi service we could have ordered). Must admit the hotel gave us the dinner for free as promised but in 2 weeks of traveling in Colombia using hotels to arrange our transportations it was the only incident we have faced. Bottom line - good hotel but we felt cheated which ruined our experience. Suggest NOT to use their transportation services (GERF - see picture attached) or at a minimum be very specific and put the terms in writing to avoid such bad feelings and experience.

Hotel is located in a great, safe location with attentive and top-tier staff. There are excellent amenities like the spa, sauna, gym, and a delicious, rotating daily breakfast buffet. The room is well maintained and thoroughly clean. Transportation/car service is also easy to arrange with the front desk which made travel smooth. Extra appreciation goes to Juliana in guest services who was very friendly and helpful throughout our stay as our English translator. I would highly recommend the Bogota Plaza Hotel!