Novotel Bogotá Parque 93

1. There are no napkins in the room now, and no matter how many days you stay, you will only be given a bottle of water on the first day, and no water will be given in the future; 2. When I call room service and ask for something, I always get a good reply, but no one ever delivers it; 3. The most outrageous thing is that I booked a room for three nights. After staying for the first night, the front desk called me at 8 a.m. the next day and asked me to change rooms. They also said that the entire floor of the room I was staying on was already occupied. I was booked out a month ago and after I expressed my disagreement with the room change, my boss was very angry and threatened me that if I didn't change my room, they would cancel the day trip I booked at the hotel! And after saying that, he hung up the phone on me! I have never encountered an unreasonable or savage hotel. I don’t know which front desk made the call, but this behavior of my front desk has undoubtedly greatly lowered the standard of the hotel! 4. I stay at this hotel every year when I come to Bogota, but their behavior this time is very disappointing. I will consider other hotel options in the future. I also hope that the hotel can seriously deal with the brutal and rude behavior of the front desk staff and establish a good image for the hotel itself!

1.) The location is very good, there are Chinese restaurants and local restaurants nearby; 2.) Safe, very close to Andino Mall and Bar Street, 15 minutes' walk; 3.) The bed is very large, 2.2 meters wide; 4.) The house space is smaller; 5.) There is no place to dry clothes and no equipment for ironing clothes; 6.) A small bottle of free drinking water is only provided on the first day, you need to consider purchasing it nearby;