Guest User
December 31, 2024
It's sad that a very well run location seems to suffer from owner oversight that is NOT customer service friendly. After years of staying there before and then after they changeg their PET Friendly accommodations (we were grandfathered in due to no problems) they abruptly cancelled our grand fathered clause after our last visit despite our causing no problems, leaving the room spotless, as we always had, being courteous and leaving staff tips, nice tips. Our dogs were allows under our control and we cleaned up after them meticulously because we valued the service. These careful precautions after numerous stays apparently counted little once the OWNERS became aware??? The take away is you simply can't trust any commitments they make!