The Cransley by Grandeur Property

Having never booked a self contained apartment before, coupled with some of the pictures and previous reviews, I was slightly worried about the quality of the apartment, I needn't have worried, too much. The apartment itself was wonderful. So clean and with nearly everything you need for a long weekend stay. Almost!! We stayed in room 11, at the top of the house via a couple of flights of stairs, one set was VERY narrow; but that was ok for us. The decor was good, the kitchenette was very well equipped and the bedroom looked so pretty. Now, the bad points....that bed!!!! Oh my word! Apart from it being a double bed (it was advertised as king-size) it was so, so uncomfortably hard. So hard that I had to put the spare duvet and blanket under the sheet to help alleviate the pain of what was akin to sleeping on the floor. That clearly didn't work so we had to go to the local supermarket the next day and buy a thick mattress topper to go on the bed too. It helped, but it wasn't great. I bumped into one of the cleaners in the hallway the next morning who said they'd even asked the owner to change the bed but it had fallen on deaf ears. The next issue we had was with the sofa bed in the lounge. That has clearly been used, alot, as it was equally as uncomfortable to sit on. Then there was the shower. The shower itself was amazing, so powerful, but unfortunately the spray from the shower went way past the glass screen and would flood the bathroom floor. They just need a longer screen or perhaps add a shower curtain. There was no signage to tell you how to get to the garden even though it advertised 'outdoor furniture'. There was no socket near the bed, even though it was advertised. There is no separate bedroom, it's a click clack sofabed in the lounge. Would we go back? Only if at the bare minimum we could guarantee that the bed and sofa had been upgraded or we chose a different room.

We had a reservation but on arrival the room was not cleaned when we entered. We called them, and the first reaction was to send a picture of the room because that was the only way they could tell the cleaning staff. No apology, no immediate action. We gave them 1 hour but still nothing happened so we had to find new accommodation.

Just spent 3 lovely nights here in room 7. Check in was easy with door codes. The standard of cleanliness was outstanding. The bed was clean and very comfortable. The kitchenette was a wonderful addition and made my stay easier as I didn't have to go out for breakfast as I had early starts and late finishes. The only thing I felt was missing was maybe a tea towel and a couple of coasters as I worried I'd mark the furniture.

I used to own and manage this hotel. Things have changed with new owners. Please be kind....it's a little different now. It looks fabulous. It is now very modern and I went for period 1911/1912. Each to their own style. I offered breakfasts, but that is no longer the case, on the premises. But that os totally fine. there are plenty of places around to have breakfasts.

King Studio Room: Absolutely perfect! Very clean and decor was modern and overall the room was great. En-suite was a really good size. Room was spacious and the kitchenette was fully equipped with everything we might need. The room was so lovely we extended our stay by an extra night! Note: The photos on TripAdvisor don’t do the hotel justice in my opinion.

A truly lovely Aparthotel in a quiet location and with parking at the front. Exceptionally easy to check in and all doors with electronic keypads. Beautifully refurbished throughout to a high standard and spotlessly clean. There is a lovely tranquil garden to the rear with plenty of seating and tables. The kitchen had all that was needed and the bed and sofa bed were very comfortable. A perfect location for a relaxing mini break. Would highly recommend and will definitely be staying again.