The Lord Grey Hotel

this establishment lists itself as a hotel when in fact it is an air bnb. Access is via a lock box on the outside wall. On first view the outside fence, is broken, it is in the middle of a busy industrial estate, sleep is disturbed early due to the traffic. Parking for 3 cars, otherwise outside on the grass verge. On entering the drive there is broken furniture and a good view of junk cars. We had a family room which had 2 bunk beds, a double bed, a desk, 2 chairs and a small coffee table in the middle of the floor space which made moving around difficult. Would be very cramped indeed for 4 adults. Access to the ensuite was at the end o f the double bed and could be a tight squeeze for a larger person. One of the bunk beds had a blood stain on the botttom sheet, right where your head would be. The double bed was of poor quality, you were lying on a mattress topper on top of a poor quality mattress. The pillows were hard and lumpy making the bed not a very comfortable sleep.Towels were also not of great quality. The sheets on the double bed were polyster which being a hot night also make the bed slippy and hot. The room was hot, no air conditioning, but a small table fan which whirred noisily also disturbing sleep. The temperature of the shower was difficult to adjust, water was either very hot or roasting. There was a kettle and 4 mugs, 4 tea bags and 2 small individual cartons of milk so not enough for everyone. Granted it was not expensive but stayed in a premier inn for the next night for the same price and the quality of the stay was much better.

For starters, the rooms weren’t nearly large enough to accommodate 3 people, even though we booked a quadruple room. Secondly, the shower was a health hazard - it was scalding hot once we got there and was boiling after we tried to cool it down. One of us managed to only burn her toe, but the second ended up with burns on his chest and stomach - it was an inconvenience to our hygiene and a danger to our health. We notified the owner of this risk and our concerns were responded to but not resolved the first time and completely ignored the second.

Everything was absolutely spotless. A lovely overnight stay, as I was attending a veterans evening. Thank you! I’m registered disabled, everything was perfectly accessible. Secure parking put my mind at ease, I knew my car was perfectly safe.