Name: Homm Laguna Bintan
Address: Bintan, Indonesia
Rating: 8.7

China

Zhuhai

Malaysia

Southwest Penang Island

Indonesia

Bintan

Thailand

Phuket

Xi'an

Vietnam

Loc Vinh

This time I chose to stay at this hotel because the price was cheaper than usual, costing about HKD 530 per night after cashback. I wanted to sleep in, so I didn't opt for breakfast.

The hotel is located in Hengqin, which is a bit remote. There are no restaurants or shops nearby. However, getting around by taxi in Zhuhai is quite convenient; it only costs about 20 yuan to get to the Hengqin market, so the location wasn't a major concern.

The room was about 900 to 1,000 square feet. Upon entering, there was an entryway, a bathroom with an electronic toilet, and a bathtub. Further in was the bedroom, featuring a large double bed, a sofa, and a desk. There was also a balcony with a rattan chair outside. I only sat there for a short while due to the humid weather.

My room was on the 11th floor of Block 5, and golf carts provided shuttle service between the lobby and the building. The balcony overlooked other hotel buildings and a nearby construction site, so the view was mediocre.

The room was clean, and the air conditioning was excellent. The only minor issue was that the TV was positioned against the wall, so I had to turn sideways to watch it while in bed.

Even though the balcony window was closed, I was woken up by the noise from the nearby construction site around 8 AM. This is something to be aware of.

In summary, this hotel is designed like a resort, offering turn-down service. The rooms are spread across different buildings, connected by golf carts from the lobby. If this resort had sea views, the price would likely double. However, after experiencing the environment in Hengqin, next time I'll choose to go back to the Gongbei or Xiangzhou areas, where dining and entertainment options are more convenient.

Transportation: 2
Comfort: 4
View: 3
Service: 4

We were so lucky to have met Queena , who was very helpful n friendly and efficient.
She upgraded us to a duplex with our own pool facing the sea , our first ever.
We were all so happy n excited to stay in that room.
The Shadow Bar was very nice with a super night view of the sea n harbour.
She also helped us with a small problem in the gym and also called a taxi for us when we had trouble getting one after checking out.
A very beautiful resort for couples n family.
Highly recommended n will surely come again.
Appreciate it , Queena.

The hotel is located in Teluk Bahang, furthest away from Batu Ferringhi Beach, offering excellent privacy and a peaceful environment. The room was spacious, clean, and comfortable, and the two swimming pools were great for relaxing. Although the beach area is small, it was still pleasant, and the breakfast variety was acceptable. However, the hospitality could be improved. I arrived at 1:30 PM and was informed that the room was not yet ready, and the receptionist would call once it was. Unfortunately, when I returned after 2:30 PM, the receptionist was missing, and I later found out that the room had already been ready for some time. Additionally, no welcome drink was offered upon arrival or during check-in. Overall, while the stay was comfortable and the facilities were good, the service experience was disappointing.

We had a comfortable stay as a family of four, including our two adult children. One highlight was the excellent service provided by the staff – truly commendable. While the property is pleasant, it could benefit from an overall ambience upgrade if it aims to compete with the top resorts in the market. From what we experienced, Bintan resorts generally offer a self-contained stay, with most activities and dining limited to the property itself, unlike other destinations in Southeast Asia where there’s more to explore outside. Overall, it was a good experience, and we would strongly recommend this property to others.

Angsana

Columbus

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