Name: Mitsui Garden Hotel Fukuoka Gion
Address: Fukuoka, Japan
Rating: 9.1

Japan

Tokyo

Kyoto

Fukuoka

Kashiwa

Nagoya

Kumamoto

This is my second stay at Mitsui Garden Hotel Gotanda Tokyo, and I've been thoroughly impressed overall. I'd definitely choose this hotel again for future trips.

**Facilities:** The rooftop outdoor onsen is a major highlight; it was actually the main reason I decided to rebook. It's wonderfully relaxing to soak in after a long day of sightseeing.

**Cleanliness:** The hotel is exceptionally clean, with meticulous housekeeping.

**Environment:** The ambiance is excellent, and it's incredibly quiet. The soundproofing is superb – you can barely hear any noise from neighboring rooms or from outside.

**Service:** The staff were outstanding. They were incredibly helpful and friendly, and their English communication skills were excellent.

The room size was decent, and I was able to organize my things well. There was enough space right inside the door to lay a suitcase flat, and I could also store another suitcase under the TV stand without needing to open it. Although the room wasn't huge, it had everything I needed. When I was tired, I didn't have to sit on the bed; there were two long sofas and footstools that were comfortable enough for someone 175cm tall to stretch out and relax. 

The TV news showed real-time updates from all over Japan, covering major and minor events that had happened within the last ten minutes. The weather forecast was particularly useful – if you plan to visit somewhere, it's really helpful to check the TV beforehand.

Room cleaning was offered daily, and even if I didn't want them to enter my room, they would still deliver fresh mineral water. I usually clean hotel rooms myself on the first day, wiping everything down with alcohol wipes. I brought my own disposable bedding and towels, and large trash bags – one for the room and one for the bathroom, which I placed next to the cleaning cart every morning. On the third evening, I found a note slipped under my door, saying that my room hadn't been cleaned for three days and asking if I'd like it cleaned tomorrow. 😊 I later told them it wasn't necessary, and they even refused a tip. The management is truly excellent.

I must mention the breakfast; it was fantastic with a wide variety of choices. While enjoying the buffet, you could opt for either Japanese or Western style. If you have a small appetite, you'll likely be full after just one style. 😊 The Japanese 'kyu-kogame' (nine-grid platter) included all the main types of Japanese dishes, allowing you to sample everything.

The hotel's location is superb. To the right, there are numerous Japanese, Korean, and Western restaurants, plus a building entirely dedicated to various restaurants, bars, and beer halls. They're very authentic and affordable, making it a great choice for young people. Around the hotel, there are all sorts of convenience stores and supermarkets, big and small, to satisfy your daily needs for food and drink, including Japanese bento boxes, fruits, and more. There's also a well-stocked Matsumoto Kiyoshi pharmacy.

Stepping out of the hotel, cross one intersection to the right, and you're at Ginza Mitsukoshi department store and the surrounding shopping district. To the left, you'll find Ginza Six and its shopping area. Whether you're looking for Uniqlo, Muji, GU, Zara, Canada Goose, Ecco, or anything else, it's all about a five-minute walk from the hotel. It's incredibly convenient – buy something, drop it off at the hotel, go out again, drop off more purchases at the hotel. 😊 So convenient! And coffee shops? There's a large Costa right across from the hotel, plus many other charming cafes.

The front desk staff were very helpful in arranging taxis, which was super convenient.

My airport transfer service booked through Ctrip was also excellent. The driver not only dropped us off at the hotel but also helped us with check-in! 👍👍👍 And when I booked the hotel, I requested a room away from the elevators and the main road, which Ctrip fully accommodated. Many thanks!

This was an excellent experience, and I'll definitely stay here again if I come for a shopping trip.

Eating, drinking, and shopping were all incredibly convenient, saving a lot of time on travel.

The best hotel I’ve stayed so far in Tokyo. Ginza is my most favorite district in Tokyo, and knowing Ginza as a luxury place, it is surprising to be at a 4-star hotel that doesn’t break the bank. I love the location that it is near to everything that you need - train station, Don Quijote, konbini, pharmacy, malls. The cherry on top - the great view of the skyscrapers of Tokyo, especially the Tokyo tower from a distance. I like how the room is designed to have a great view of the skyscrapers as well aside from the lobby. The room was quite small, but I do understand due to the limited spaces and such in Japan. Even though the room is small, I’d still give it a 5/5 due to the overall cleanliness, view, amneties, elegance and luxurious vibe that doesn’t need to be expensive, great toilet and bath as special mention. The staffs are very helpful and attentive. Their simple greetings and smiles are more than enough to make you feel welcome and brighten up your day/night. If I would go back to Tokyo in the next couple of months, I will definitely book again on this hotel, as this is the gem I’ve found.
If the management will allow, I would like to have a special mention to Sue (I’m not sure if the spelling is correct). She is very attentive to me and helped me ensure that me and my dad’s luggage are secured, and of course when it was time for me to get the luggage. She is polite and made me felt warm with the little and quick side conversation we had. Hope to see Sue again when I come back. It is nice to meet her, and hopefully may keep in touch.
Thank you management team for always keeping your guests welcome and at home.
-Mark

My 2 nights' stay was really pleasant. The staff was really thoughtful and efficient at check in and checkout. I would love to return to this hotel when I'm staying in Ueno again. The location is excellent.

This hotel was a friend's recommendation for my business trip to Tokyo. Its location is fantastic, with a subway entrance right downstairs. The night views from the hotel are absolutely beautiful 🌃. The staff were also incredibly helpful and provided excellent service. Breakfast was quite good. However, a word of advice: make sure to book dinner in advance! 😂 My friend and I missed out because we didn't have a reservation... After a day of work, a relaxing soak in the tub 🛀 was just what I needed to unwind. The bedding was top-notch, guaranteeing a very comfortable and peaceful sleep. But what I appreciated most was the immediate feeling of the space upon entering: it was spacious and elegantly designed. The combination of lighting, music, and the quality of the furniture materials created a truly relaxing and comfortable atmosphere. I'd definitely return here if I have the opportunity.

Wonderul hotel set in a modern part of a quiet Tokyo.  The hotel is only a few stops away from Shinjuku and Shibuya, so you avoid the overcrowdedness.

The hotel is very clean and the rooms and topped up with amenities everyday.

The staff members are lovely and very friendly, I had absolutely zero complaints about anything in that complex.

I am so glad I picked Mitsui to stay.  I had option and the budget to pick the more well known MNC brands, but something pulled me to support a home grown brand, because I have been to a many established chain in overseas who had places that were very disappointing and substandard.  Hence my choice to support a local brand, and I am glad I supported a local brand i.e. supports the economy of the country and the people.

Thank you Mitsui for a wonderful stay.  If I come again, I'll be sure to stay with you again.

The hotel location is ideal for exploring Roppongi. Everything is a short walk away, lots of shops and restaurants abound. Walking out in the day and night is safe, there are plenty of people around. 
Our receptionists on check in and check out were pleasant and professional, spoke good English  and very efficient in their response to our requests 
The bedroom is very clean , not musky and adequate for a couple with 2 medium suitcases.  The  standard amenities include a daily change of pyjamas- that’s a great convenience, can pack less clothes and buy more stuff!

The hotel boasts an excellent location near Daimon subway station, which offers direct lines to both Haneda and Narita airports. Tokyo Tower and Ginza are within comfortable walking distance. Odaiba is also easily reachable, just four stops from Shiodome Station, and major hubs like Shinjuku and Shibuya are approximately five to six subway stops away.

The hotel environment is pleasant, and the rooms are adequately sized. My sole regret was that the bidet function on the smart toilet in our room was faulty. We reported it to the front desk, but it wasn't fixed. (On a side note, as is common in Japan, the toilet paper is notably thin and designed to dissolve quickly.)

Right downstairs, you'll find 7-Eleven, FamilyMart, and Lawson convenience stores. For more dining options, particularly small local restaurants, a short walk towards Daimon Station is required. A nice bonus is that some high-floor rooms offer views of Tokyo Tower.

The hotel's location is excellent, right near Ginza, making it convenient to get anywhere. Subway stations are just a short walk in every direction. I stayed at this hotel for my entire three-day trip to Tokyo. The rooms are admittedly quite small; it would be impossible to open two suitcases simultaneously. However, that's often the case with Japanese hotels, and for this price and location, it's already quite good. The hotel building is quite tall, but the lobby and check-in area aren't particularly spacious. There's a restaurant downstairs, but I didn't try it, as there were countless delicious eateries in the vicinity. Daily housekeeping was provided, and the service was good overall.

The location is excellent, just a 2-3 minute walk from Otemachi subway station, making it very convenient for visiting the Imperial Palace and Tokyo Station. The neighborhood is full of high-end office buildings, with plenty of restaurants, cafes, and convenience stores to choose from. The front desk staff were very friendly, spoke excellent English, and some even spoke Chinese. Check-in and check-out were both very quick. The room wasn't large, but it was spotlessly clean and the bed was very comfortable. Overall, it was a fantastic stay, and I would definitely choose this hotel again on my next visit!

The location is excellent, just a 5-minute walk to the Shijo bus stop and 10 minutes to the subway station. With a FamilyMart conveniently located downstairs, all our breakfast and late-night snack needs were covered.

This hotel offers great value for money. The room was quite spacious, featuring a king-size bed that comfortably accommodated two people. It also came with a small sofa and a table. I was particularly pleased with the ample hangers provided.

A delightful surprise was the onsen (hot spring) bath; it was wonderfully relaxing to soak in it every evening after exploring.

My only minor point of confusion was that while the room was tidied daily, the bed itself wasn't made. It would have been nice if they could at least straighten out the sheets a bit.

The hotel's location is excellent. It's very close to Gojo Subway Station, as well as the Karasuma Gojo and Karasuma Matsubara bus stops. Getting to Kyoto Station and Shijo Kawaramachi is incredibly convenient. If you're planning to visit Daimaru Department Store, alight at Shijo Takakura Station; for Takashimaya, get off at Shijo Kawaramachi. Keep these tips in mind for your stay. The hotel offers a complimentary drink every day on the ground floor. Additionally, the sauna and soaking tubs on the basement level are fantastic and very clean – definitely worth experiencing!

One of the most pleasant surprises in Kyoto! The hotel's location is fantastic, making it incredibly convenient for shopping and dining. The environment is excellent – quiet and infused with a calming Zen fragrance. The service truly exemplifies authentic Japanese hospitality. Plus, there's a hot spring bath, which is wonderful for unwinding every evening. Highly recommend! I'll definitely stay here again on my next visit to Kyoto.

Environment: This is the most comfortable hotel I've stayed at during this business trip. It's very spacious! Japanese hotels are usually small, but this one is huge! The entire lobby feels very pleasant, and it smells nice too!

Facilities: Excellent and very comfortable.

Hygiene: Very clean!!

Service: They even gave me Decorté skincare products upon check-in!

Breakfast: Breakfast is on the first basement level, which is the only drawback, but the food is delicious and there's a wide variety!

Location: It's right next to Kyoto Station, opposite Kyoto Tower! The location is great!

We were incredibly lucky to secure a booking at this hotel for our Japan trip. We were keen to experience diverse accommodations beyond traditional ryokans, and Mitsui Kyoto Bettei truly delivered on that front.

However, sometimes even good luck can come with a bit of an adventure! The evening we checked in, it happened to be the eve of Yoiyama, a key part of the Gion Matsuri. The narrow alley right outside the hotel was completely packed with people, all gathered for a ceremony involving the festival floats. Dragging my suitcase, I literally had to elbow my way through the dense crowd just to reach the hotel entrance. At the front desk, as I handed over two passports for check-in, the staff member asked, 'Two guests?' I replied, 'Yes, but one of them is currently stuck outside!' He couldn't help but burst out laughing.

Once inside, however, the hotel was surprisingly spacious. Both the lobby and the beautiful inner courtyard featured unique and thoughtful designs. The front desk staff were incredibly warm and polite, and the lobby even had useful Gion Matsuri guides and maps available. Our room was also impeccably clean. All in all, this was hands down the best hotel we stayed at throughout our entire trip.

Facilities: The hotel is well-equipped with amenities such as a gym, laundry room, and ice machines, though they are a bit on the smaller side. The rooms are quite spacious, and the bathrooms even feature separate wet and dry areas. However, the corner room I chose required a bit of a walk to get to.

Service: The staff were very friendly and attentive, upholding the high standards typical of service in Kyoto. A late check-out until 12 PM was a nice bonus.

Location: The location is average. There's a Karasuma Subway Station nearby, which you typically need to use for transfers when exploring the city. For everyday essentials and conveniences, there's a supermarket, Starbucks, and Blue Bottle Coffee all close by. However, finding a decent restaurant after 7:30 PM requires a bit of a walk.

This hotel really captures the essence of Kyoto. There's a small garden in the inner courtyard, and the hidden door designs between different sections of the hotel are quite interesting and uniquely Japanese. The hotel has a lounge offering coffee, tea, and snacks, and you can also try out little games like origami. The tableware in both the lounge and the rooms is very refined and distinctly Japanese.

The hotel also has its own onsen (hot spring bath) that guests can use for free, and it stays open quite late.

Breakfast is good, a combination of Japanese and Western buffet styles.

Plus, the hotel is very close to Kiyomizu-dera Temple, within walking distance.

The hotel is super close to the Airport Line. Just exit the subway, walk to the intersection, turn right, look up, and you'll see the 'HOTEL' sign – that's the one! It's a stylish and charming place. Around 4:30 PM, the lobby was quite busy with guests, but check-in was quick and seamless.

Due to a change in plans, I extended my stay for another night. However, I still had to go through the check-in process again, and my request to keep the same room made communication a bit challenging. The hotel staff seemed to be exclusively Japanese speakers, so I was really grateful for an elderly gentleman who spoke Japanese and helped facilitate the conversation with the front desk. (Turns out, the front desk actually had a very useful translation device!)

The double room wasn't huge but was perfectly adequate. The sofa by the window was more comfortable for one person, so when I returned late and craved a snack, I had to carefully eat it while perched on the edge of the bed.

I stayed for 4 nights and had planned to try the hot spring bath on the 13th floor on my last evening. To my dismay, it was still quite crowded around 10 PM.

Upon departure, I received a birthday card and a small gift – such a warm and lovely gesture! 😘

This will definitely be my top choice for a hotel when I visit Fukuoka again.

The room wasn't overly spacious; while the twin beds could be pushed together, we could barely open our 28-inch suitcase by the wall due to limited space.

Location-wise, it's fantastic for subway users, with the station entrance right outside the hotel. However, for those focused on shopping, it's somewhat inconveniently situated between Hakata and Tenjin, meaning it's not truly close to either major shopping district.

That said, breakfast was absolutely delicious! The cute little bowls used for serving food were a charming touch, and it certainly put me in a great mood to start the day.

There's a free rooftop onsen (hot spring bath) available, but remember to bring your own swimwear.

I wouldn't recommend this hotel for first-time visitors to Fukuoka. For a maiden trip, most people would prefer to be closer to Hakata for its dining, sightseeing, and easy access to day trips, or near Tenjin for serious retail therapy. This spot is much better suited for returning visitors.

Mitsui Garden

Columbus

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