Name: Hotel New York by WestCord
Address: Rotterdam, Netherlands
Rating: 8.8

Netherlands

Amsterdam

Delft

Rotterdam

West-Terschelling

Oost-Vlieland

Leeuwarden

Check-in took a long time. Do you think chatting with you is a good service? They kept asking a lot of nonsense and asked you to register before finally giving you the room card. The canal view in the room is nice, but the whole hotel uses a cooling system, which means it only has air conditioning. If you feel cold, you can ask the front desk for a heater... It's ridiculous. The shower water is not very strong. At this price, it's okay to see the view and check in (then just go to the first floor of the hotel to have a meal!) If you want to stay, I don't think it's necessary

Around 10 minutes to city center with bus no 22.
For group of 4, you can buy a group ticket with €26 per day with 24 hour use. The reception staff is helpful.
There is new and old phase of the hotel. Both are good.
Breakfast serves from 0700 till 1000 for weekday and 1030 for weekend and Sunday.

I stayed for 2 nights on January 17th and 18th, 2024.
The young white man at the front desk took a long time to check in and was unpleasant.
I was surprised that even though I had made a reservation, the guests had to enter my name, country of origin, phone number, etc. into an iPad. By the way, I have stayed at other hotels in Amsterdam and Brussels, but this is the only one where check-in was so difficult. While I was inputting my personal information, the front desk staff took a long time to settle the remaining amount of the accommodation fee, even though he had plenty of time, and in the end he asked me whether or not I would have breakfast. I also forgot to tell you about the breakfast venue.
So when I checked out, I avoided him and asked a black woman to help me, but she asked me to pay an additional fee that I didn't know about. End of asking for help. It seems that the front staff lacks training.
There is no toothpaste set, and the amenities are minimal, such as shampoo. The Nespresso in the room worked properly and I was able to drink coffee.
The room felt clean. The air conditioner in the room was made by Daikin, a Japanese manufacturer, and the room temperature was comfortable. The water pressure in the shower was weak, but the shower room was clean and there was hot water.
The location is 8 minutes walk from Amsterdam Central Station, making it very convenient for traveling and sightseeing.
Also, this is an advantage for men, but even though the hotel is not in the red-light district, there are more than 10 red-light windows near the back streets, so you can enjoy it.

Room was modern and very spacious for 3 people, resulting in good stay. Very welcoming hotel and decent size swimming pool to relax in too. Other positives were the friendliness of the neighbourhood and the good transport links to the centre of Amsterdam.

Location was a bit far from centre but it was ok for us as we rented a car and there is free parking. Good size gym with a sauna which is good.
However, service is disappointing: we booked 2 rooms for 3 nights, requesting for rooms next to one another months ahead. However, we were assigned rooms on different floors which was very inconvenient for us as a family.
Also we bought some choco bars one evening but were told that we could not eat them in the lobby! I just cannot fathom why you cannot eat choco bars in your own hotel lobby!
Not happy with the service…

A beautiful hotel with good breakfast, the location was perfect. 
The rooms were clean and you didn't have any trouble with your neighbors.
I'd like to come back here again.

A special experience. It is the best hygiene level in recent hotel stays - bed is comfortable and towels are good. Service is very good too. The tour is a highlight of the stay!

The only problem is that our room is under the restaurant so it was noisy during meal time, especially if there were kids running. 

Will come back for another stay with different rooms.

We selected this hotel for its location close to the cruise port ( directly across the street). It’s an older hotel but great location and restaurant was great. Wish they had at least an iron or steamer along with a hair dryer. 
Overall we would recommend. Elevator is small and stairs access the floors. A little tricky getting your luggage up the hotel entrance to the lobby. If you travel light it’s ok.

WestCord HOTELS

Columbus

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