Märchenhotel

This would have been a 5 star review. Our stay was great, and our little one loved it. It's a really great place for kids and families. Sure, the wellness area for the parents could be better, but still, totally worth it, because our son had an absoute blast. On our last day however, I got severely ill, and in the morning of our departure I was quite sick. We managed to check out on time but then had to wait 40 minutes for the car to take us to the station. So I had to wait at the reception, going to the common bathroom at least twice and when I asked the lady at the reception for a glass of water, she told me, in a very unfriendly manner, that I would have to go the restaurant. All this while I was clearly very sick and weakened. A glass of water is not a lot to ask specially since you can drink tapwater in Switzerland. So once you check-out of this hotel, forget being treated with basic human decency. It's a shame because we would have returned, and recommended it to our friends and family.

Fair warning: This would have been a 5 star review. Our stay was great, and our little one loved it. It's a really great place for kids and families, honestly, it was the best family hotel for kids we've ever been to. Sure, the wellness area for the parents could be better, bit still, totally worth it, because our son had an absolute blast. On our last day however, I got food poisoning, so in the morning of our departure I was quite sick. We managed to check out on time but then had to wait 40 minutes for the car to take us to the station. So I had to wait at the reception, going to the common bathroom at least twice and when I asked the lady at the reception for a glass of water, she told me, in a very unfriendly manner, that I would have to go the restaurant. All this while I was clearly very sick and weakened. A glass of water is not a lot to ask specially since you can drink tapwater in Switzerland. So once you check-out of this hotel, forget being treated with basic human decency. It's a shame because we would have returned, and recommended it to our friends and family.

Loved this hotel from the moment we arrived. They have put so much critical thought into how to maximize the experience for all family members of all ages. You cannot go wrong if you are looking for a place to stay with a family and kids any ages.

The Fairytale Hotel delivered in all regards: food, service, activities, and facilities. They really thought of every detail to make our stay comfortable. Our daughter had the time of her life, which meant that my husband and I could also relax and enjoy ourselves. We're already planning our next trip back.

Absolutely perfect experience. We were actually hiking the Via Alpina and I wanted to try this hotel for a long time. This turned out to be the best hotel experience of our 2-week hike: Service, attention to details, and of course amenities: using the wellness alone for one hour at 7pm, overlooking the Tödi was a unique experience. Thank you!!

Me and my family had great time at Maerchenhotel - the kids truly enjoyed participating in so many activities and want to get back again. Me and my wife managed to rest well when kids were away, for the first time in some time.