Nightcap at Ashley Hotel

they have phenomenal service. receptionists are all kind and willing-to-help. Housekeepers are considerate asking me if I need anything despite I just checked in. they will give you a key card for the entry of accommodation and the room you booked. I accidentally locked myself outside twice because I forgot to bring the key card with me all the time. Once was on office time and the other was 7 in the morning whereas the reception opens at 10 am. A kind and heart-warming cleaner helped me to reach out to the manager, who values the security of the hotel and customers' experiences. I had an imperative interview at 9 am. they dragged me out of the misery. I couldn't thank them more.

Great spot to stay for a limited time only. Room's are clean and staff is friendly and helpful.

One of the most unpleasant nights with hardly a won’t of sleep Basic accomodation Noice slamming doors and an air conditioning unit right outside my window That even noise canceling earphones didn’t drown out Brocken ironing board too that of course I discovered at 7 am The room was clean but there was a distinct smokers smell that lingered I was booked for two nights Pulled the pin and I won’t be back keep the extra night you need it more than me

This hotel now takes the cake for the worse hotel I have ever stayed in. Forget that it is located in a pokie venue hotel. My fault as I should have done my homework. Location was good for where I needed to be but having said that the location is awful. It’s a crap hotel that has crap hotel accommodation. No wifi was hard to take, but having no internet reception was appalling. If there is no phone reception, PROVIDE WIFI!!! The room came with a breakfast pack containing a small packet of nutri grain, milk and a box juice. If you are going to provide this, then please provide a bowl to eat it with. Also there was no hairdryer as promised and when I enquired about one in the morning I was told that I needed to come down to the main hotel (drinking/pokie) area and get it! The room is small and unclean. It is unsafe and awful. Most rooms have shared facilities however thankfully mine did not. I stepped over a syringe in the hallway on my way back to my room. Charming!!! I was scared the entire night and did not sleep. The noise level and the calibre of guests staying here was unacceptable. The hotel itself is open until 7am. Never stay here! Ps. Check in was terrible and unprofessional. I should have left then and there. If I could give it no stars I would.