Guest User
March 1, 2024
Exactly what we needed as a family. We visited the hotel beginning of July, arriving very late into the evening and the night staff were so lovely. The hotel prepared us a platter to enjoy as we missed dinner. I have to congratulate management as all the staff were so polite, informative, kind and very happy. Everyone we spoke to were very happy and helped us with any questions or tips to do. The hotel has a fantastic program for children to adults every day from morning to the late evening. We were so impressed we honestly didn’t want to leave the hotel. They have a petting zoo, ponies and horses. Along with an indoor and outdoor pool with slides from baby to adult. There was a barn with many floors of activities, and a wood workshop for children to create their own work. Our children enjoyed the art rooms especially the mud room. Which is a brilliant idea for toddlers and small children. The trails around the hotel are serene. What I have to emphasize is the hotel is prepared for families with children. From steps in the dining area and facilities for children to wash their hands, to aprons, bibs and utensils that are all accessible. Robes and towels for all age groups. Snacks and special menus for picky eaters. Single and double buggy/ strollers/prams available for use for walks and hiking. A week was not enough. We definitely will come back! Thank you to Valter, and his team from Reception you were so lovely. Thank you Mario for making dinners extra special and Davide and Veronica from the dining area for your great service. Thank you Sandra for the guided walks. Thank you Julian from Carpentry. Thank you Idres, man of many roles :) especially for feeding the animals. Also thank you to the laundry staff ;) We will be back soon.