Latest Reviews for Bridgend Hotels

Best Western Heronston Hotel  Spa
4.2/562 Reviews
We arrived 13/2 and checked out 14/2. The young man who served at the bar was lovely, very polite on our arrival. Reception was very professional, friendly. The young g lady who served us evening meal was very friendly, polite but would benefit on some training with regards to giving cutlery that’s needed once ordered ie, steak knives, dessert spoons, open whim bottle, I asked another guest to open my Prosecco as I have arthritis in my hands. We weren’t offered Prosecco glasses, had to ask. This is to help to improve service not to criticise as they were lovely. At breakfast this morning the young man was very attentive, polite and very industrious. The beautician was excellent again very friendly and I’d go as far to say that the facial was the best I’ve had! Overall experience was excellent, food great and hotel was very clean. Thank you ☺️

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