Meriton Suites Adelaide Street

The hotel service is very poor. When checking in, they were very impatient and indifferent. They answered me with one sentence throughout the whole process: If you have any comments, I will report to my superiors. The room is very dirty, and the smell of chemicals is extremely pungent as soon as you enter. The hotel room is extremely old, the carpet is very dirty and uneven, and it is easy to trip. The towels are yellow and have obvious blood stains on them. There are cockroaches in the room. There was no Wi-Fi in the hotel on the day of check-in, because the room is on a high floor and there is no mobile phone signal. Thank you to Ctrip customer service for patiently helping me communicate with the hotel. Later, the hotel asked me to go to the front desk to inform me of the check-out policy. After I went downstairs, the front desk said: I told Ctrip that I want to talk to you in person. I said: I am here, are you going to talk about check-out? He replied: I just want to talk to you in person, and now I have said it. But I did not agree that Ctrip can check you out. Although the hotel finally agreed to check out, more than three hours have passed. The check-in experience is more subjective, but this hotel charges according to the five-star standard, but the facilities and services are completely below the five-star standard. The service and facilities are similar to those of a three-star motel. Although the location is close to the Story Bridge, this hotel is not by the river. There are many hotels around the river with better locations and guaranteed river views. The room prices are not higher than this room rate. Strongly not recommended! Suspected of advertising fraud against consumers!

The location is a little bit undesirable, but the view is first-class and the stay is very comfortable!