Hotel Asiris

Such a disappointing hotel. Our room was tiny, cramped and so basic. Kind of like a room in a hostel. We were on the third floor with no lift, there was no kettle or even cups and not enough hanging space. It was basically a bed in a loft with a low ceiling, They didn’t even leave toilet paper! We had to go and find a cupboard on the second floor to get some ourselves. We had to check in at Hotel Jacob across the road, Asiris is bleak, we would never stay again.

Lovely small family run hotel in a quiet location - short walk to central Bruges. Our room had a beautiful view over the roof tops. Facilities and breakfast were all very good. Note - there is no lift so getting bags up winding stairs was a challenge. The view from the room made it worth it. Highly recommend for those budget conscious travellers like me :)

I'd hope that you read the entire story before you judge. In short, they refused to refund and ignored all of my messages, not professional at all. So, I've wanted to spend a nice weekend in Belgium to be visiting it for the first time, I liked that hotel and decided to book with no worries about the non-refundable booking, Yes, I had no other options but to go with a non-refundable booking and paid right away. I had the option to set the time of my arrival, and few minutes later the hotel rejected my request for checking-in at 10PM (when the train arrives there), and I could neither reschedule, refund the train tickets, nor refund or even get an answer back from that hotel. What kind of hotel on earth that has no night-shift receptionist, is this how you welcome to the tourists of your country???? For two days haven't heard back from them, and *********** called me to discuss the cituation, but unfortunately they couldn't help. I'm a *********** Genius Level 2 customer, and I've never encountered such a disappointing experience. No matter how small or big the hotel is, they should be professionals, at least respond back to my communications. PLEASE make sure to contact any non-refundable-type hotel before you make a payment. I will book another respectful hotel in the same city, Brugge, and will share my experience soon

Our 3 night trip to Bruges was incredible and made more fabulous by the wonderful Katie, Eric & Asiris. Travelling with our dearest friends, we stayed in the cute duplex cottages (extremely clean, lovely bathroom, comfy bed, separate sitting area, tv, fridge & coffee making facilities) within a pretty courtyard. We were visited by Freya the cuddly house cat, drank cava in the garden (ordered by our friends) and were wowed by the breakfasts in the lush dining room. A perfect place from which to easily explore the city. We won’t stay anywhere else in Bruges. Thank you for a fantastic time! Love from your Welsh friends xx