Hotel Atlantida Sol

Have a nice stay

Hotel with large and very clean facilities, but with old facilities.

Great location!

Quarto com diversos insetos nas paredes e bastante humidade. Pequeno almoço bastante pobre em variedade e quantidade. Experiência negativa. Valos a pagar acima da qualidade do alojamento e comodidades.

Unpleasant experience. Room smelled of urine, telephone not working! After complaining at reception, they changed our room and we were given a much lower quality one, on the positive side it didn't smell of urine, but it didn't smell clean either. Not enough hygiene products even for a family stay, knowing that it was an exchange of dissatisfied customers they could have been more careful and not even that! 🪳 Cockroaches in the spa, sand in the jacuzzi, and the same without pressure. Pleasant outdoor area with sea view, with moments of construction noise in the middle of the weekend. Attentive staff, trying to remedy what cannot be fixed. Value for money, very poor! I really don't recommend it!

Since you took away my ability to write a review on Booking (weird weird), then I'm marking it here too :) It's overpriced for the quality of the establishment. I asked to change rooms twice because they were dirty (hairs on the toilet, traces of fluids on the bedside tables, dead insects on the floor, numerous traces on the mirrors, fungus on a headboard and a layer of dust on the headboard of the second room). The third room was ok in terms of cleanliness, but I think I was lucky. All the furniture and facilities are in very poor condition. The smell of the rooms on the parking side is disgusting. There is an abnormal humidity level in these rooms. And given the equipment on the cleaning lady's trolley, it's not surprising that they are reduced to this quality of work. Only one sponge and one washcloth? Anyone who has ever worked in the hotel industry can confirm that it is indecent to see such equipment cleaning hotel rooms. Besides, where is the "do not disturb" sign? Because when the cleaning lady comes into the room while I am in my underwear, it is slightly uncomfortable!! This is the first time that I have paid for breakfast in a hotel without eating it, because it was very low-end. I am attaching all the photos to prove it, because otherwise people will say that I am the one who is complicated, as the manager implied to me... After talking to the manager, he explained to me that "I don't like it" and that his staff is tired from the season. The staff is incredibly kind, and if they were paid more they would perhaps do a better job! I have already told you, but don't forget that without your staff, there is no hotel! You sincerely deserve to lose your stars. Run away.