Mercure properties in Bucharest

In any self-respecting hotel, you would expect basic amenities like toothbrush holders in the bathroom. There were none, so we had to place our toothbrushes on the counter by the sink. Even simple items such as a shower cap were not provided. Housekeeping entered every morning without waiting after knocking. During heavy snowfall, the hotel made no effort to clear a path outside, and we had to walk through snow and frozen puddles to reach our taxi, while other hotels had cleared walkways for their guests. On our last morning, my husband went to buy a coffee and was sent to the dining room. When he made a coffee, a staff member immediately questioned whether we had paid for breakfast and called reception to check, without giving him a chance to say he would pay. She then loudly announced, “Sir! You haven’t paid for the coffee!” as if he were trying to steal. He paid immediately and didn’t even take the change. Overall, this hotel is no more than a three-star property. Management seemed absent, and the staff were unprofessional and inattentive

Traffic outside hotel is bad. Order uber must be ready to go. Be prepared to wait for car as driver will be stuck in traffic. 25 mins walk to AFI mall. Hotel’s opposite has a mega image small supermarket to grab water n fruits.

Our stay at the Mercure Bucharest was truly memorable, thanks to the exceptional service and warm hospitality. The rooms were spacious, modern, and spotlessly clean, providing a comfortable retreat after a day of exploring the city. The attention to detail in the room's amenities made our stay even more enjoyable. A special mention goes to the receptionist, who was incredibly helpful throughout our stay. She provided us with amazing suggestions for places to visit in Romania, turning our holiday into an incredible experience. Her local knowledge and enthusiasm made all the difference, guiding us to hidden gems we might have otherwise missed. The breakfast at the hotel was fantastic, offering a wide variety of fresh and delicious options that catered to all tastes. It was the perfect way to start our days of sightseeing. The hotel's location is very convenient, with easy access to Bucharest's main attractions and public transport. Whether you're in town for business or leisure, Mercure Bucharest offers a welcoming and comfortable stay. We left with wonderful memories and would highly recommend this hotel to anyone visiting the area.