Hotel Hacienda del Conde Melia Collection Golf & Spa – Adults Only

The breakfast receives high praise for its quality and variety. Guests recommend trying the buffet. The hotel's location near nature and close to amenities is ideal for a peaceful retreat.

Having read some of the poor reviews before coming to the hotel, we were slightly apprehensive. However our experience was very different. The hotel has been welcoming and relaxing from check in to departure. All of the staff have been friendly and obliging- they take great pride in the hotel and in ensuring that guests have the best experience. They are like a family and as such make the atmosphere relaxing. We dined in all of the restaurants and found the food to be of a high standard. The buffet restaurant was impressive- a wide selection of food cooked fresh in the hotel kitchen. The dishes were different every day and quickly replenished. We would recommend this hotel without hesitation- we will definitely return.

This tries hard to be a 5 star hotel, but it woefully misses. All the small things that make a 5 star hotel are not only non-operational, there is really no move to fix them, even when brought to their attention. First of all- this hotel is spread out all over the place- so definitely not for anyone who has even the slightest physical impediment. Second, do not come here if you even are thinking you may want to use their gym. With only one treadmill, and one recumbent bike, which was broken the entire time I was there, this barely passes as a gym. Third, even water or ice is a hassle-- and a CHARGE! Not only are there no ice machines, but the water is not drinkable. And so they charge for it. Sometimes they give you a couple of bottles of mineral water in the room- sometimes not. Additional charge for water at dinner!!!!! Bush league. A lot of broken doors-- one day one door is broken, the next day another one as well. When you check in they offer a drink- but only of two or three choices. I asked for a Coke, and you would have thought I asked for the moon. Wine they would have given me- not Coke. Massage was not great -never asked whether the pressure was right, and when I asked for it to be harder, there was no change. Clearly my Spanish wasn't good enough, and she didn't understand English. All in all- many little things- nothing over the top like faulty toilet or something- just not first class, and I would not recommend it to anyone.