KM48, Persimpangan Bertingkat Lebuhraya Karak, Bukit Tinggi, Pahang, 28750, Malaysia
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Highlights
Superb views
Airport pick-up available
Delicious breakfast
Free parking
Lots to do
Amenities
Outdoor swimming poolFree
Hiking
Sauna
Spa
Massage room
Gym
Private parkingFree
Priority airport pick-up
All Amenities
Property Description
When you stay at The Chateau Spa & Wellness Resort in Bukit Tinggi, you'll be in the mountains, within a 5-minute drive of La Santé Spa and Berjaya Hills Botanical Garden. This 5-star hotel is 19.7 mi (31.7 km) from Genting Highlands Premium Outlets and 24.4 mi (39.3 km) from Genting SkyWorlds Theme Park.
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9.4/10
Amazing
The room service is good. The room is clean and comfortable. Breakfast also good
All 116 Reviews
Surroundings
Airport: Sultan Abdul Aziz Shah Airport
(74.3 km)
Train: Medan Tuanku
(52.3 km)
Train: Dang Wangi
(53.9 km)
Landmarks: Colmar Tropicale Convention Center
(220m)
Landmarks: France village
(320m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Premier Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
2
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4
Noble Twin Suite
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
2
Premier King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
5
Noble Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Private toilet
Shampoo
Room Details
Check Availability
3
Family Room
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
2
Deluxe Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Three Bedroom Suite Non Smoking
2 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
2
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Private toilet
Shampoo
Room Details
Check Availability
8
Two Bedroom Suite Non smoking
2 Single bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3
Family Suite
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Toothbrushes
Private toilet
Shampoo
Room Details
Check Availability
4
Jacuzzi Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
2
Premier Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
3
One Bedroom Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
5
Noble King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Room Details
Check Availability
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Guest Reviews
9.4/10
Amazing
116 reviews
Verified Reviews
Cleanliness9.4
Amenities9.1
Location9.3
Service9.6
Average for similar properties in Bukit Tinggi
Most Mentioned
AI Summary
The accommodation offers a wide variety of high-quality breakfast choices. Guests appreciate the comfortable beds, cleanliness, and exceptional service. Its superb location provides easy access to Colmar's amenities.
Funtravelsu
April 23, 2025
The service was very good and the welcome drink was great! Nice room and bed, we have a Mountain View room, it would be nice if we can have a higher floor, but because we checked in earlier so only the lower floor room was available. I really enjoy my stay at the resort, and will definitely go back in the future.
Anonymous User
April 6, 2025
It was clean and pleasant rooms but view from room wasn’t good -
Breakfast was also so so
There is not any activity inside resort even hotel have some inside games or attractions.
JasmineJ
April 2, 2025
We enjoyed the room, great escape from the town during our raya break.
Downside: many plugpoints were not working. Swimpools water can get too cold in the morning. Monkeys like to come to visit. No bidet in the washroom, only one toilet had it. The card access keeps losing the right access to the room door, had to approach counter twice. Restaurant could benefit by installing more fans in the outdoor seating for ventilation. The rest are great.
skylight99
February 23, 2025
The stay was amazing! The personalised service and incredible staff made us feel welcome. The room and view were absolutely stunning—100% amazing. The breakfast was delicious, though at RM100+ per adult, it lacked variety especially for meat options. The meal service however was impeccable. The only minor downside was the security staff at the property entrance who came across quite unwelcoming, contrasting sharply with the otherwise warm hospitality.
We want to thank especially Mark for the amazing hospitality! He was friendly, warm and completed our stay. The Chateau is 100% highly recommended for short stay and we'll be back soon :)
Guest User
February 23, 2025
Very good experience for me and its my first time visit to Berjaya Hill. Also was my first time attended garden wedding in my life. Highly recommended to my friends for this accommodation😍 Excellent service for overall.
Trip_Mark
January 12, 2025
Good place for the weekend staycation, fresh air, quiet atmosphere, comfortable room, and delicious food. The only point is the lack of Chinese restaurant.
Such as hotpot Or the lanzhou noodles Or Chinese BBQ
Shazy
December 24, 2024
Everything is just perfect. I love all your staff they all is so friendly and really helpful. My kids really enjoy this staycation.
Hope you can improve your dining options and the food quality.
Sien Yao
May 5, 2025
Staff are very attentive n friendly !
My sister was disappointed with the Spa center’s staff -not friendly and helpful
Over all is excellent service!
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Hiking
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Priority airport pick-up
Bar
Billiards room
Restaurant
Cafe
Taxi booking service
Station pick-up service
Conference room
Additional charge
Multi-function room
Karaoke
Childcare service
Additional charge
24-hour front desk
Wi-Fi in public areas
Luggage storage
Laundry room
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Pool umbrellas
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Shuttle service
Free
Station pick-up service
Front Desk Services
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese (Mandarin)
Malay
Food & Drink
Cafe
Bar
Room service
Snack bar
Convenience store/kiosk
Health & Wellness
Billiards room
Gym
Massage room
Sauna
Spa
Additional charge
Hiking
Yoga session
Mountain biking
Activities
Karaoke
Gaming area
Public Areas
Elevator
Smoking area
Gift shop
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Laundry room
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Conference room
Additional charge
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Braille signs
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAsian, Continental, Vegetarian
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
Opened: 2011
Renovated: 2018
Number of Rooms: 172
When you stay at The Chateau Spa & Wellness Resort in Bukit Tinggi, you'll be in the mountains, within a 5-minute drive of La Santé Spa and Berjaya Hills Botanical Garden. This 5-star hotel is 19.7 mi (31.7 km) from Genting Highlands Premium Outlets and 24.4 mi (39.3 km) from Genting SkyWorlds Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite at Belle Vue, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 150 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have bidets and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at The Chateau Spa & Wellness Resort?
The check-in time at The Chateau Spa & Wellness Resort is 15:00-24:00 and the check-out time is 12:00.
What amenities and services does The Chateau Spa & Wellness Resort have?
The Chateau Spa & Wellness Resort has the following popular amenities and services: Sauna, Laundry room.
Does The Chateau Spa & Wellness Resort have a swimming pool?
Yes, The Chateau Spa & Wellness Resort has a pool.
Are pets allowed at The Chateau Spa & Wellness Resort?
No, pets are not allowed at The Chateau Spa & Wellness Resort.
Does The Chateau Spa & Wellness Resort provide breakfast?
Yes, Guests staying at The Chateau Spa & Wellness Resort can enjoy breakfast during their stay.
Breakfast option(s): Asian, Continental, Vegetarian.
How much does it cost to stay at The Chateau Spa & Wellness Resort?
Prices at The Chateau Spa & Wellness Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to The Chateau Spa & Wellness Resort?
The closest airport is Sultan Abdul Aziz Shah Airport, and it is about 1 hour 13 mins from hotel by car (74.3 km).
What is the cancellation policy for The Chateau Spa & Wellness Resort?
The cancellation policy for The Chateau Spa & Wellness Resort varies depending on the type of room and booking conditions.
Does The Chateau Spa & Wellness Resort offer airport transfer services?
Yes, The Chateau Spa & Wellness Resort offers airport transportation for guests. We suggest you call ahead to confirm details.