Buon Ma Thuot Hotels with Bars

We had reserved a room at another hotel, but they didn't have our reservation and were full so we went to this hotel. A mistake. We thought it was a luxury hotel. It has large rooms but it is by no means a luxury hotel. The work chair at the desk is just another wood chair (without cushions) from the hotel restaurant. The AC is so underpowered it took three hours for the room to cool down after we arrived. The shower didn't have hot water in the morning, just warm water. It was better that evening and the next day. There was no switch for one of the lights, so I had to call the hotel engineer to work the bedside program to turn it off. It even took him a while to figure it out. There is a tub with a shower, but the tub is placed near a wall, with no caulking or wrap around shower curtain, so the water hits the wall and runs down outside the tub. The TV is about 20 feet from the head of the bed, so you can't really see it at that distance. The toilet roll holder is behind the toilet seat, very difficult to reach. I could go on, but the design shortcomings are endless. The bed is actually reasonably comfortable, as are the pillows. If the AC was strong enough, you could get a decent night's sleep. The restaurant breakfast buffet has only Vietnamese food. Probably no westerners stay at this hotel. The only Western food was runny yogurt, and you could have made to order eggs. Service tries to be accommodating, but they speak very little English. Finally, there are more than a dozen steps to the hotel, maybe 15 or so. Bellboys carry the suitcases up and down the stairs, but that is ridiculous. Why not make the entrance ground level. I felt sorry for the bellhops, but this is insanely stupid design. Try to find another hotel.

I am an Indian traveller and I have visited Buon Ma Thuot twice so far for business. During both my trips I had stayed for long at Elephant’s Hotel. Here is my detailed review of this property - Rooms: They have 4 different room types and I have stayed only in their superior rooms which are quite spacious. This room size should be comfortable for a small family as well. Cleanliness: The management team ensures that the common areas, pool, restaurant, lift, the rooms and the bathrooms are always maintained very clean. Food: Every chef out there and the restaurant staff were ever willing to walk an extra mile to ensure they were preparing good Indian vegetarian food during my long my stays. Also, Their hygiene standards are second to none! Overall: Each and every staff here is very friendly and their warm hospitality can be felt despite the language barrier. Many of them can converse well in English, still if you are a non-Vietnamese traveller, please have a translator app handy so that they fully understand your requirements. I would look forward to staying again at Elephants Hotel when I travel to Dak Lak.