Landa

This is a rather wonderful, rather bizarre hotel that reminds me of old-fashioned English hotels that I used to stay in as a child. The building is quite unique and well-maintained. We loved all the nooks and crannies, and the eclectic furnishings. Our room was large and comfortable, and the bathroom was big and functional (even if it looked as though it had been last decorated in the 1980s). My one complaint about the bathroom was that there was no hair conditioner. The pool area is very nice, although it's a bit of a shame that you cannot swim between the outside and indoor pools any more. However, the grounds of the pool area need a tidy-up - it's was very ill-kempt lawn, with some rather uncomfortable loungers strewn across it. And there is no bar service outdoors, which would make all the difference on a summer's evening. Our meal in the restaurant was good (without being exceptional) but we loved our efficient, friendly server.

The location is right next to a major road, and when leaving the main carriageway the entrance will catch you out as it is literally 5m from the start of the exit slip road. The building is amazing, and at first glance it appears excellent. However, our visit was completely spoiled by poor customer service. We let the reception staff know we were vegetarian when we booked a table in the restaurant, and we then advised the waitress and asked for advice when ordering. Half-way through eating our starters we found lumps of pork fat in the soup. We left the rest, and our meals were completely ruined, as any vegetarian will understand. When we pointed the meat out to the waitress she laughed and referred to remembering that we were vegetarian. When we raised this with the reception staff on check-out they also giggled. We were charged for the inedible food.

A stunning building and we were delighted with our room in the tower. The staff were very friendly and welcoming. The let down for us was the meal in the restaurant on our first night. We told reception that we were vegetarians and were advised that we would get more choice in the restaurant as opposed to the bar. There was no choice. The garlic and poached egg soup was not outstanding but was the only option for a starter. The main course a ‘panade de verduras’ consisted of steamed vegetables- served with olive oil and utterly tasteless- very disappointing. Indeed shocking for a good hotel to not cater for the increasing number of guests who will be vegetarian or vegan. We chose to eat in the centre of Burgos the next day.

This is a weird hotel. The web site gives the Impression it’s part of some estate , but it has only very small grounds and it is not well maintained, and it’s mostly car park. The property it’s literally surrounded by highways. The noise from the highway is continual if you do walk outside, though don’t bother as there is nothing much to see. The few outside areas, don’t flow either. So there is nothing really to do here. Swim, but no walks, no gym, just highways. The restaurant slso opens at 8pm, so the only choice for an earlier meal is the bar with a very limited menu. No consideration for English - menu is only available in Spanish and don’t expect any help with deciphering it. So in summary - It’s ok for one night, as a stop over but I suggest arrive late and leave early.

All excellent. Food staff decoration. Lovely pool area and gardens. We will return as such a special hotel. Excellent parking facilities. Clean loos. All excellent. The decoration is incredible and the food excellent. A MUST if you are in the Burgos area

Stopped to charge the car and for my boyfriend to reminisce about a meal he had there,years ago. That memory has been wiped out. It felt dusty. The stools were wobbly. Menu had a lot of stuff but was dull People seated after us were served before us. Staff were disinterested and surly. We left and expressed disappointment to a server. She shrugged. As we were leaving in the car we noticed two others who also had been waiting for their order to be taken were also leaving. Not busy enough for you to let people walk out