Sutong Holiday Hotel

This hotel really pleasantly surprised me! From the moment you step into the lobby, you can feel its high quality and professional front desk service. The hotel has a complete range of fitness equipment and laundry facilities. The rooms are spacious and bright, the beds are super comfortable, and the facilities are complete. The staff is enthusiastic and responsive, always meeting my needs in the first place. It was a great stay here, highly recommended!

I arrived at around ten o'clock in the evening, carrying a large suitcase and holding a lot of miscellaneous things in my hands. The security guard saw me from the lobby and said only one thing to me: Enter through this small door (because the big revolving door is not open) To be honest, I took a lot of things and used the small cart at the door, which was super heavy to push. It is extremely inconvenient to push open the small door while pulling the cart. The security guard showed no intention of helping me, just looked at me and walked away. When I arrived at the front desk, the receptionist seemed to be in a bad mood for some reason and didn't say a word. When I got to the room, I didn't see the WiFi password for a while, so I called the front desk, but they hung up immediately after I gave them the password. I don't know if it's because I've stayed in other hotels and my perception of service attitude is so different. As a Ctrip Gold Diamond member for several years, I have never written a bad review, but I am very dissatisfied with this experience. Hotel facilities are good, I hope the service can match

This hotel is priced right up to the five star standard. Both in terms of hardware facilities and service quality, it has reached the level of a high-end hotel. The rooms are spacious and comfortable, exquisitely decorated and fully equipped; the service staff are professional and enthusiastic and can respond to guests' needs in a timely manner. The dining options are plentiful and high quality, and the overall experience is outstanding. It can be said that enjoying five-star service at such a price is very cost-effective and worth recommending.