Zuimei Hemu Inn

I booked this hotel after temporarily changing my itinerary. It is located in the old village, not far from Hemu Bridge. It is very cost-effective and you can see the sky full of stars at night.

The room is OK, but the store's service attitude is not proactive. There are no problems with the hygiene and facilities of the room. However, the water in the shower is a bit unblocked and the door that separates dry and wet areas does not close tightly, causing the floor to be wet and slippery after showering. We stayed during the National Day. On the afternoon of the day we checked in, the owner of the B&B contacted us about the check-in time. When he learned that we could only drive to the scenic spot around 9 o'clock, he just said "Oh" without any reminder. As a result, Hemu had already implemented traffic control when we were about to arrive. Fortunately, after communicating with the scenic area staff later, we drove into the scenic area. Then we were directed to the East District to park and take the scenic transportation bus into Hemu. Although this control is something that tourists themselves need to know about, I feel that as a B&B owner, I definitely should know it and can definitely give some tips. After arriving at the B&B, I contacted the owner on WeChat to ask for the wifi password, and the reply was quick. The next second, because we were checking in for 5 people (the room indicated that it could accommodate 6 people), there were only 4 bottles of water in the room, so we asked the boss if we could get two more bottles of water. I haven’t received a reply from the boss since then. If I went to bed right now, I can still see and reply the next day. Whether it’s that or not, this service attitude is really... I can’t imagine if it’s true. If I have other questions, will my boss not respond in the same way? I arrived at the store quite late that night. There was a waiter at the front desk, but he ignored me. After making a phone call, the boss came downstairs to handle the matter.

It’s such a comfortable log cabin resort hotel. The boss upgraded me to a king-size bed room. The heating in the room is very warm. There is also a separate heating in the bathroom. It’s snowy outside and it’s about minus 15 degrees. The room is as warm as spring. I can dry the washed clothes. It dries completely in half a day.

The boss has several stores. The cabin we stayed in this time was at the Laocun Township Government Station, just a short walk away. The location was very convenient. It's right next to the birch forest and it takes about five minutes to walk there. It's so beautiful in this season. The heating in the room is very powerful, and short sleeves can handle it. And the soundproofing is surprisingly good. The experience was great.

I have been to Hemu three times, and each time I stayed for half a month or more. I stayed in dozens of hotels and B&Bs, not to mention ten. I have to admit that this hotel has the worst service in all aspects! As for the price difference, the same price of more than 400 is the "ceiling" made by Lanting next door. The service quality is no different from that of a five-star hotel! First I want to ask about our? Since it is a hotel and B&B, it is a service industry after all. I don’t even know how to treat customers with more respect. First of all, the door is broken from the moment you enter. It requires a lot of effort to open and close. My husband is here for skiing and I am alone. At the B&B, I said I wanted to go out and couldn't close the door. The service staff told me that my things wouldn't be thrown away and they were under surveillance. I didn't realize that I wasn't that worried! ; Secondly, there is no mineral water in the room. I have stayed in so many hotels and B&Bs and it is the first time that there is no mineral water😅😅😅; The toilet is black and smells very strong; Finally, there is no floor heating or wall heating, which is outrageous at home. There is only one air conditioner, and I was woken up by the cold at night. Finally, as long as the service staff of this hotel check you in, they will basically not be able to contact you. They will not reply to messages or answer phone calls. Just because of this hotel has completely stopped me from staying with Hemu. I had the idea of ​​staying a few nights, but I’ve been playing for more than ten days and it’s almost done. Anyway, I won’t come again. Whoever likes it will stay. I’ll send you some pictures. Oh, by the way, I fell in the room before leaving and my ankle was bruised. The reason was their floor. It's a non-slip wooden board and it will be very slippery if you add a little water. The only small blanket at the entrance is still mobile. Stepping on it is no different from riding on a snowboard. The only difference is that there is no snow under your feet, otherwise you can fly on it. Hahahaha, and two extra slips are included. The screenshots of the hotel (the last two) are priced at the same price of 400 to 500 yuan. Let’s see how quickly they reply to messages! If you don’t compare, you won’t know how bad you are doing!

The room was very quiet. The boss came to pick us up at the station and upgraded the room. Thank you very much. I heard the guide from the boss and went to the observation deck at 5:30 to watch the sunrise at Hemu. It was really beautiful. It was an unforgettable day. I will come back next time in autumn and winter to appreciate the beauty of Hemu.