Premier Inn Burton On Trent East

Requested ground floor room and was accommodated. Room as always clean and comfortable. Reception staff helpful. Particular shout out for Alison who searched for a phone charger as I had forgotten mine. Thanks again. Down side Friday price £89 stayed Saturday for 1 night £145

Please don't be put off by the very tired appearance of the premises. I had a lovely welcome from the female member of staff that met me on arrival. Inside the property the rooms were as good if not better that those one might expect from any other Premiere Inn, clean tidy and fresh. The views I had, over looking the well manicured bushes and shrubs of the lovely surrounds were lovely and gave it an almost continental feel, I could have been in central France! On leaving the following morning, I was given a lovely send-off from member of staff Michelle as other house keeping staff were already busy preparing rooms for the next round of Guests. Thanks you Michelle and you colleague who checked me in in a 'nothing too much trouble' manner. The management just needs to make some much needed investment on the exterior of this very comfortable hotel.

We stayed one night the hotel was what you would expect from a Premier pretty decent. However Michelle the member of staff on reception was fantastic so lovely couldn't do enough for us what a gem. She was very friendly nothing was to much trouble

A helpful Receptionist but that was the highlight. It's main selling point is that it is nearer the Crematorium the the Central but it was £20 more expensive. We made the mistake of getting the Meal Deal which is usually fine. You eat at the Stanhope Arms which adjoins it. Wednesday night is Quiz Night so the dining room is taken my the quizzers. Our table was in the bar next to a noisy pool table. The food took ages and all three dishes were very overcooked. Breakfast was OK but some items had been cooked somewhat earlier. If Premier Inn offer their meal deal at the Stanhope then they should ensure that the meal is up to their usual standard.

Hotel is perfect, room was lovely and clean Michelle was a perfect host. Would definitely stay here again. Food was really good and very reasonably priced. Custard creams on request. Unlimited tea and coffee which is a perk. Vending machine a little over priced but made up for the unlimited breakfast next door.