Vila Baleira Porto Santo

The accommodation provides a diverse breakfast buffet. Guests appreciate the comfortable beds, spacious rooms, and friendly staff. The beachfront location is ideal for family vacations and leisure activities.

High marks for helpful, pleasant and attentive staff! They do a very good job looking after guests. Pool was maintained and grounds were clean, although the chaise loungers are in desperate need of replacing. Some of the things that lowered my rating were: very thin towels that might once have been white; not a speck of interior room decor - just clean beds, sink, shower with decent hot water and a balcony. Rooms spartan - no art of any kind on the walls or hallways. Would be nice to have a box of tissues, a kettle and magnifying mirror in bathroom? Perhaps some larger or thicker bath mats (bathroom tile floor dangerously slippery when wet). Overall a fabulous location with the beautiful beach a 3-min walk away. If you go expecting a spartan and slightly tired facility with decent food and good staff, you’ll enjoy your time in Porto Santo.

Good Hotel with very friendly and welcoming Staff. They offered us a free room upgrade to a suite that it was much appreciated. The suite was super spacious, with 2 separate bedrooms and 2x balconies with amazing sea views. We highly recommend booking a suite type of room (main building). The food is good and varied. However, some of the food was not identified especially at the Dunas Restaurant so it was difficult to understand what was it and contained (might be a problem for people with allergies/intolerances). Note: Majority of the food is bland and it will be required salt to be added separately if you like flavoured food. The drinks were okay, not much selection of cocktails unless if you go AI Plus. However, I would suggest to be served in reusable plastic cups like other Hotels instead of paper cups that stay all “mushy” after a while (still helps the planet considering it’s reusable). The Hotel has direct access to the beach (which is beautiful!) and has a beach bar (but not included for AI customers, only AI Plus). Also has sun lounges and parasols but needs to be paid extra. The Hotel has plenty of activities during the day & nice shows at night. The Animation Team is amazing and we had always a good time with them! Without the Animation Team the Hotel would be just average. They are really the light of this Hotel! We would just kindly suggest that during the activities they ensure that there is always someone that speaks portuguese (a few times it was only spoken italian - nothing against the language, it is a beautiful language, but sometimes was hard to understand everything and follow the instructions, thus fully enjoy the activities). Apart of portuguese, I would also suggest to be spoken english considering it is the universal language and more people would understand and engage in the activities. Apart of that we highly praise the animation team and their activities throughout the day & night. The Spa was good however they only give 45min slots which was not sufficient to try everything at the water circuit (we suggest the time to be increased to 1h and/or reduce the number of people per slot). Note: You will need a swim cap, otherwise you will pay 4 euros for one. The Hotel surroundings are beautiful with well kept gardens. Overall: Nice Hotel that wins for its beachfront location, Staff and Animation Team!