Hotel & Spa S'Entrador Playa

The first impression when checking in was really positive. The whole place smells pleasantly fresh and the staff at check-in were very friendly. We experienced this friendliness throughout our entire vacation, whether it was the hotel manager (who introduced himself personally), the room attendants or the waiters. Everyone was super friendly and polite. The cleanliness of the whole place was also extremely good. The proximity to the beautiful Cala Agulla beach was great and the view of the sea was really great. Unfortunately, that's where the positive impressions end. A safe and bathrobes could have been rented for an additional fee. Not acceptable for us given the already very high price of the trip. The larger indoor pool and the spa can only be used by people aged 16 and over. There is an alternative option for children - it's called the children's spa, but it's actually just an outdoor paddling pool that's about 80 cm deep. For small children it's certainly better than nothing, but for good swimmers and my 6-year-old it's completely useless. In between you're just out of luck. There was no privacy on the balconies, you sit in full view of your room neighbor without any protection. The hotel is also unfortunately very noisy, I was woken up in the morning by the snoring of my room neighbor. The room doors themselves unfortunately do not close quietly, so you often get a good start when a door is closed in the hallway. But it would have been half as bad - if it hadn't been for the food. We found it very monotonous, there was very little choice and what was available was constantly repeated. Breakfast was OK, although we found the completely over-sweetened juices really awful. For dessert there were the usual sweets and really always the same fruit. The hotel is not cheap and we chose it partly because of the good restaurant reviews - but we were really disappointed! There were no local dishes, Serrano ham, good olives or good aioli. We ate out now and again, but unfortunately a lot of the restaurants were still closed because it was not yet the season. The hotel can't do anything about that. However, we were looking forward to a good and plentiful meal in the hotel, so it was probably the first holiday in 20 years in which we all lost some weight :-) The prices for drinks, both at the meal and in the minibar, were quite reasonable and not overpriced. I still don't think 4 stars is appropriate and I wouldn't recommend the hotel or book it again. I'm very sorry!