Elba Castillo San Jorge & Antigua Suite Hotel

Lovely hotel, exceptionally clean and the staff are lovely too, they even left a bottle of cava in our room on my birthday! The beds are the comfiest I have ever slept on in the whole of the Canaries. Entertainment is great as well, good to keep the kids amused. We will definitely be back here. WiFi is not great and there is no air conditioning in the rooms, a little tip is to open the bathroom and bedroom window, it allows the room to cool to a comfortable temperature. These are the only faults I could find in my time here, all the plus points certainly outway the not so good points, hence why we will definitely come back here.

Lovely hotel. Great location and the food was beautiful would highly recommend. We be going back

Hotel and food was great. We had a sea view double room. our Room was huge and very clean, couldn’t fault the housekeeping, our lady was very efficient. The room had first day only complimentary tea/coffee tray, shame it’s not replenished, even if you get your own top up tea, coffee and milk from reception for a morning or last drink at night. We read that hotel needed updating, maybe some of the furniture had a few knocks but wouldn’t mark it down for that. Hotels are very used so have to expect wear and tear. The pools had plenty of loungers and lots of space to relax away from the pool if you want quiet time. The areas around the pool and sun terraces could do with regular cleaning as there was litter, cigarette ends and discarded drink glasses left for a few days without being collected. Unfortunately this is due to guests causing these areas to be untidy but maybe an extra member of staff checking would make these areas spotless. The food was lovely. We were all inclusive and had no complaints about any of the food areas. The main restaurant had plenty of choices at all dining times and the food was continually being refreshed and topped up right up to closing. The dining room was again very clean and the staff were hot on cleaning constantly. Fresh food and drink was available all day. Our electric tripped out once whilst we were there, called reception and a maintenance man was with us within 10 mins and reset the electric box, again prompt service. Lovely evening walk to the town and beach a few minutes away. We have been to this resort many times but first time to this hotel. Couldn’t fault this hotel and as this was our first visit we will definitely be visiting again in the future. Well done to the hard working staff.

Absolutely lovely room with a fantastic view. Everything was very clean and the bed was very comfortable. Only stayed one night but I'm confident that I will be returning for an extended stay. Breakfast had a variety of choices and was all freshly cooked. Although I didn't use the pool it looked very inviting plenty of sunbeds around it. Nice area of the resort.

First time here and we will certainly be back The rooms are very spacious and clean There were plenty of sunbeds and rekon there will he in the sumer too The food was lovely and plenty of choice It's in a great location too We had a sea view room and the sunrise was amazing

My wife and I have just returned from our 13th annual holiday here and we’re glad we chose it again !! After a slight problem following our first night Nara stepped in (like the star she is ⭐) and sorted it out for us helping us to enjoy our holiday to the max! Thank you Unfortunately our silver wedding anniversary wasn’t celebrated by the hotel despite emailing before hand. Previous years have seen a bottle in our room for our January wedding anniversary but as the hotel becomes more and more popular due to word of mouth and it going up the tripadvisor rankings maybe loyalty isn’t quite as important We thoroughly enjoyed our stay anyway and we’ll be back next year. Worth noting by management please : We did observe a member of reception staff unwilling to help a family with a poorly autistic child on our arrival 11th Jan, white girl, slim, late 20’s, we were quite disgusted by this. A few days later the same girl refused to change my €20 to 4x€5 notes so I could hand out some tips. She’ll say she didn’t have any €5s but she didn’t look and immediately said no … I think she thought I was trying to offload a fake note !! Not a good representation of our most recommended/visited hotel