Bungalows Castillo Beach

We were there for 4 nights and not once did they clean the apartment or even change the towels. When I asked reception the day of departure they apologised and told us that we should have had cleaning service on the third day. The pool area is open and many local teenagers walk in, use it and leave their rubbish in the pool! the security staff get rid of them quickly however within a few hours they show up again!

A clean budget room in a great location

We really enjoyed our time at Castillo beach bungalows the service was really good and the customers service was great

I have stayed in this complex about 20 times in the last 10 years and really love this place. It is peaceful, tranquil, and perfect to spend the day in the sun by the pool. This visit led me to believe that their standards are slipping. I had a couple of issues that were not dealt with at all. Firstly, I was bitten a lot and concluded that it was from the bed. I asked reception if they could change my bedding and they said they would, but nothing happened so I had to try to wash, disinfect and dry the bedding myself. I thought that was very bad service. I had a lovely oven in the apartment but no trays or racking. I asked for some and was told that would be arranged, but nothing happened. It is the 'little things' that can make or break a holiday and unbfortunately that was my worst stay in this beautikful location. I am sorry to be writing such a bad frevkiew but I do it in the hope that it improves the service at this usually wonderful place.

Called beach bungalows, nowhere near the beach - two km to the beach across a motorway and piles of rubble- looks half built or falling down - outside room pneumatic drills and construction noise, on the flight path of the airport so planes noisy flying over -  even with a ridiculous check in time of 3pm - room not ready until 4pm - to be balanced the room itself was basic but okay - tv, the door locked and it had abed and kitchenette, it was cheap. Would I stay here again ? Never

Basic, tacky, beds are unbelievably useless no kettle needs new shower taps / valve easy to scold yourself , was very clean massive gap in front door only two English channels on tv lack of electrical sockets , not much help in reception to find apartments especially when Darch hard to find