Relax62211763734
April 2, 2025
Recently returned from the Tropical Park Hotel, which we chose in part due to the good reviews. We found the suite we had was large and spacious, lovely big balcony and everything worked. Maids were friendly and kept the suite clean, changing towels and bed covers when requested. There are a lot of steps because only the main block, where reception and the restaurant are located, has a lift, the others don’t so you do need to be able to manage a lot of steps. The two pool areas are large and there were always plenty of sun lounges available, so no need to rush out early with towels to reserve them! The breakfast was good, both cooked and continental, with lots of fresh fruit. However; the evening meal options, whilst varied, were mostly cold or luke warm and looked mainly unappetising, mushy overcooked or undercooked vegetables. Then when you had made your choice, you then found the meat was dry and flavourless, regardless of it being in a sauce or not and the sauces were bland, the fish not fileted properly and full of bones. We have stayed at a number of hotels and for what is advertised as a four stars hotel the evening meal food was dire and in our opinion was not four stars standard. After a few evenings of trying to find something decent from the selection available, we’d had enough and decided to eat out in the evening for the rest of the stay! Additionally, staff made you feel like it was a big inconvenience you being there, no smiles or greetings and in some cases obviously grumbling among themselves about guests. We may not speak the language but can tell when people are moaning about you or others. The hotel guests mainly consisted of couples over forty or family’s with very young children, so at breakfast and evening meal it was like eating in a nursery with lots of whinging children, so not very relaxing. It’s a real shame, as the suite and pool areas were really good, but we definitely won’t be back. We found Nebula, Masala and La Palma restaurants, good places to eat in the resort.