C. Santos
January 6, 2025
The location is good. The service at reception is poor, slow, not very friendly.
We stayed in the premium suite, room 120. For a couple they only put a bottle of water, we went to the reception to ask and the reception told us to ask for it in the restaurant, in the restaurant they didn't give us water for the room. In conclusion, we had to go to the bar and spend €4 on two small bottles of water. It's a pain to book a room for 240 euros a night and they don't even add water.
The spa, we entered at 4:30 but at 5 pm we were asked to leave, just surreal!!!!
Breakfast without much variety!
The room was clean but there was not always hot water to take a shower.
Conclusion, the first time I come to Portugal with my Chinese wife and the reception here in Caminha was like this. It was the first and last time at this hotel.
Original TextTranslation provided by Google