Guest User
October 9, 2023
On September 02, 2023, a tourist trip took place, at the beginning of which, during check-in, we were offered to stay for a couple of days in MG MOMS HOTEL 3* (the category was not announced to us), for a gift, as paid wi-fi on throughout the entire vacation. Since it is customary to check into a hotel of the same class or higher, we agreed without expecting any catch. The path to the hotel took about 5 minutes by car! Having seen MG MOMS HOTEL 3* and its condition, we immediately refused. I had to pay for the already connected Wi-fi. Further, during the rest, I discovered the shortcomings of the MG White Lilyum Hotel 5 *, namely: - the absence of a designation somewhere, a hotel category, which leads to some thoughts; - condition of the room (mouldy air conditioner, worn-out condition of finishing elements, strong persistent smell of mold, poor room cleaning, children's size of the bathroom itself, like a plumbing product (in which it was impossible to turn around), regular puddles on the floor after taking a shower, door to the next room , which was not locked in any way (you could hear everything they were saying and doing in the next room.); - unsanitary conditions on the territory of the hotel (contaminated places to relax, regularly dirty dishes); - lack of cleaning of the beach and its combination with the hotel; MG MOMS HOTEL 3*! not replenishing the minibar, regular lack of empty seats at lunch and dinner! (which indicates the hotel is overloaded), free Wi-fi not in the lobby as described, but on the minus 1st floor, shortage and regularly breaking sun loungers on the beach, which were not replenished for tourists I had to sit and lie right on the pebbles! ).
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