Hotel Sant Jordi

Rooms are decent but the downside are te pillows and duvet alongside the heater thermostat despite putting it on high level during February season doesn’t really do what we put it on. Tv is restricted can’t connect phone etc but overall decent beautiful hotel.

We arrived last night, the room was booked for 2 people and they gave a room with one bed....So disappointed about this hotel and the men at reception didn't try to do anything for to fix their mistake. Soooooooo soooooo disapointeddddddddd

Fantastic little hotel. Rooms were spotlessly clean. We had 425, absolutely huge room and bathroom. Only downside was the kettle in bathroom! Breakfast was fantastic, as was the evening meal. Always lots of choice, and a special mention for the delicious hash browns! Couldn’t fault the staff, especially the girls at the bar and Eugene on reception. Can’t wait to return later in the year

Made a mistake when booking selected double room 1 adult but was 2 travellers when contacting the hotel they wanted to charge extra 60?euros even though it is the same price with 2 travellers to book a new booking. Rip off so canceling booking

On arrival we thought it was fantastic, 5 mins from airport, looked very clean and straight across from the beach. On check-in we were delayed so didn't arrive until 2.30am, a man greeted us and seemed very nice, but within 5 mins his whole attitude changed and he became quiet aggressive. A young guest arrived in covered in blood with a serious head wound (looked like he had fallen) the man on reception just kept shouting at him to go away, we said it was fine and to see to the young man but he refused even going as far as to say he would put him and the other people trying to help him out if they didn't stop asking for help. He then threw change from our tourist tax down and took us over to show were breakfast was, when I asked is this were dinner is he stated you only have breakfast I said no we are half board, he then shouted when I ask you a question you reply only yes or no. Very rude. We did not encounter him again on our stay nor did we see the young guy who had injured himself or the 3 other people who had tried to help him. Anyways lift very small, rooms ok but all glass balcony so if people in all rooms you couldnt enjoy it, as you see everything.. we were also located right above a very busy roundabout so sleep was non existent. On out 1st day it rained all day so we decided to eat in the bar, there was 2 of us and 1 other guy in bar he ordered food and so did we. Within 2 mins of him getting his food he returned it, but then half our food came, nachos with cold chilli mince, we sent these back after alot of difficulty with language barrier and asked for it to be heated then came the chicken burger, it was a frozen processed piece of chicken in a bap that the bottom was frozen. Rather than return it and face the confusion on barmaids face again we wrapped the food up in napkins paid our bill and left to find the nearest bin. We then walked over to the Indian on the seafront and paid for another lunch (which is amazing btw) highly reccomend the indian the staff were super friendly and food was so fresh. We put the do not disturb sign on our door only to arrive back to room to find cleaners had been in twice on our first day. And each time they left the room seemed to be worse. We had silver fish insects in our room, dirt on floors , and long dark hairs in the bed (im blonde and my friend had green hair)we didn't complain to reception as the check in man didn't seem very approachable and being 2 girls here on our own we didn't feel it would be safe to say anything while still there . The hotel is situated 2 mins from palma aquarium which was fantastic, the beach is also beautiful. Some of the hotel needs alot of matinance, it is also situated right on a very busy main road and roundabout. With little to no soundproofing it was hard to get any sleep. The local police seemed to spend alot of time in front of the hotel, and the sound of sirens became our nightly lullaby! Our last day we spent at the pool as we had to c

Your experience at a hotel is colored by the person who checks you in. In my case, this person was very rude and impatient. I am an old lady, I was traveling alone, I was tired and not feeling very well. I registered through Experian and had some trouble finding the confirmation number she wanted on my phone. Although no one was waiting behind me, she was very impatient and spoke in clipped, brusque tones. When I finally got checked in I asked her how to log in to the hotel wifi. Again, she spoke rapidly and impatiently in accented English. It was hard to understand her. She spoke to me like a person trying to to shoo away a fly. Finally I told her she was being rude. When you're in the service industry, the correct response to this is, "I'm very sorry; I did not intend to be rude. How can I be of service?" or something to that effect. But like all truly rude people, she denied that she was being rude, then kept on being rude. This woman also walked off, leaving the "locked" luggage room unlocked, where anyone could get into it (it is not near the front desk.). Once she even left the key in the lock. If you leave your luggage at this place, don't consider it to be safe. The woman in question is an attractive blonde who appears to be in her late 40's. Avoid her.