Guest User
January 31, 2023
Small hotel, clean, located at the foot of the Ciampac ski lift, good food. Too bad all frustrated by the completely inhospitable behavior of the manager of the structure. Being attacked, with screams and offensive allusions, in front of the other guests, being treated like thieves for having taken from the dining room a couple of sandwiches for three children who had not eaten them for breakfast and having brought three apples to the room after dinner ( and we are in Trentino, where you should have apples in your room with what you pay for !!!), it is not acceptable. If she hadn't been the manager she would have been fired on the spot. Obviously we paid the "stolen goods", we will not return and we will never recommend this structure. There are so many others I don't see why paying to be treated badly. Absolutely not recommended, especially with children. Overnight in the hotel in February 2022 - travel with family: 2 adults and 3 children
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