The Royal Islander – An All Suites Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
The Royal Islander – An All Suites Resort
Km 17.5, Blvd. Kukulcan, Zona Hotelera, Cancun, Quintana Roo, Mexico
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With a stay at The Royal Islander – An All Suites Resort, you'll be all set to unwind after a day of travel.Show More
We Price Match
Highlights
Lots to do
Ideal location
Excellent service
Sparkling cleanAmenities
Spa
Childcare service
Bicycle rental
Restaurant
Hot springs
GymFree
English
Spanish
All Amenities
Property Description
With a stay at The Royal Islander – An All Suites Resort, you'll be all set to unwind after a day of travel.
Show More
4.2/5
Very GoodCleanliness4.2
Amenities4.2
Location4.2
Service4.2
All 46 Reviews
Surroundings
Airport: Cancún International Airport
(15.6 km)
Landmarks: San Miguelito Archeological Site
(180m)
Landmarks: Museo Maya de Cancun
(380m)
Landmarks: Peninsula Convention Center
(400m)
Landmarks: Centro de Convenciones Cancún El Rey by Emporio.
(410m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
One Bedroom Suite with Resort View
1 King bed and 2 Single bed
Has window
Non-smoking
Wi-Fi in room
Check Availability
4
Standard Double Room with Resort View
2 Double bed
Has window
Non-smoking
Wi-Fi in room
Check Availability
7
Beachfront Two Bedroom Master Suite
1 King bed and 2 Double bed and 2 Single bed
Has window
Non-smoking
Wi-Fi in room
Check Availability
3
Double Standard Room Beachfront
2 Small double beds
Has window
Non-smoking
Wi-Fi in room
Check Availability
8
Ocean view One Bedroom Suite
1 King bed
Has window
Non-smoking
Wi-Fi in room
Check Availability
8
One-Bedroom Suite-Beach Front
1 King bed and 2 Single bed
Has window
Non-smoking
Wi-Fi in room
Check Availability
6
Two Bedroom Master Suite
2 Double bed and 1 King bed and 2 Sofa bed
Has window
Non-smoking
Wi-Fi in room
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.2/5
Very Good
46 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Cancun
Guest User
April 6, 2023
The room was a room with a kitchen and a living room, and it was an ocean view, but it was an ocean front. The bath also has a bathtub, so you can relax. There is also table tennis, which I enjoyed. "There was a convenience store-like store inside the hotel." There is only one restaurant where you can have dinner, and there isn't one near the hotel, so I ended up going to a convenience store. You can exchange money at the front desk, but not from Japanese yen. I was satisfied overall
Original TextTranslation provided by Google
Marcs
January 26, 2023
The service is definitely the worst hotel in the world. There is no one. When friends come to visit, they can't even enter the hotel lobby, and they are so angry that they don't stay. Do not stay at this hotel , never , it is a trash hotel with rude stuff at the reception.
Original TextTranslation provided by Google
Guest User
November 27, 2022
#positive #I was happy with the Hotel Smell, Nearby Restaurants, Soundproofing, Toiletries, Convenience of Transport; The hotel room is still very good. When I booked, I booked a standard room when there was no room. I gave the front desk a tip of 200 pesos to upgrade to a suite. The uncle at the front desk is very enthusiastic and the service is also very good. The hotel is right by the sea, you can walk directly from the hotel to the sea, and the built-in swimming pool is still very good. The only downside is that there are too few varieties of breakfast, which is pitiful. There is basically nothing to eat for the Chinese stomach.
Original TextTranslation provided by Google
Guest User
March 22, 2022
I live in a suite on the first floor facing the sea, with a large lawn outside. It's just that the waves are a bit loud and noisy at night. The bed in the master bedroom is very comfortable. There are two beds in the living room cabinet, which is convenient for a family to travel with children. I bought food and cooked at Walmart, and I feel like this hotel very much👍👍👍
Original TextTranslation provided by Google
Guest User
March 22, 2022
This hotel can't go up or down, and there is almost no beach. There is only one restaurant and it is three times more expensive than outside. It's not worth going to this hotel. Either live cheaper and save money. Or add some money and live all-inclusive.
Original TextTranslation provided by Google
Guest User
July 29, 2023
We enjoyed our star at the Royal Islander. We can't wait to go back. Great service and nice rooms. Very convenient shuttle service to the other Royal hotels. The breakfast buffet has very good quality and many different options every day.
Guest User
July 20, 2023
I have stayed at the Royal Islander for the past 30 years. As initially planned, it is sold and closed. I would like to recognize 2 people in particular that normally don’t get too many accolades: Jocelyn Castillo, day manager of the resort and Osmar, longtime maid for building 7 beachfront penthouse units. Jocelyn attention to every detail makes her manager of the year for the Royal Resorts in my opinion. Osmar is the best maid I have ever had. Hopefully I can see these people sometime in the future. Good luck to you both!
Guest User
July 16, 2023
Got a room full of sand on the floor, pinna colada on the beach bar without taste, cold rice on the main restaurant, slow service on the beach area. People very nice. Bathroom tub and toilet were not 100 % cleaned.
Guest User
July 16, 2023
After coming to the Royal Resorts for the past 28 years, the Royal experience is coming to an end as it is being sold. We will miss the "family" that has welcomed us over the past 28 years and our beach-front villa. The resort is beautiful and the staff are friendly, helpful, and bend over backwards to please. I hope the new owners put as much into it as the Royal group did.
Services & Amenities
Popular Amenities for Beach Trips
Spa
Additional charge
Childcare service
Bicycle rental
Restaurant
Hot springs
Gym
Free
Spa
Restaurant
Gym
Restaurant
Restaurant
No additional info available
More Amenities
Transportation
Bicycle rental
Languages Spoken
English
Spanish
Health & Wellness
Spa
Additional charge
Hot springs
Gym
Free
Facilities for Children
Childcare service
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | $15.50 (approx. NZD 27.17) per person |
Adult | Buffet:$15.50 (approx. NZD 27.17) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Paying at the Hotel
Property Description
- Renovated: 2012
- Number of Rooms: 179
With a stay at The Royal Islander – An All Suites Resort, you'll be all set to unwind after a day of travel.
Smoking is prohibited in all rooms.
Unwind by relaxing in the property's hot spring. During your stay, treat yourself with a visit to the on-site spa. The gym provides a place for guests to work out.
You'll find a restaurant at the property with a variety of dining options available.
Staff at this property's front desk can speak 2 languages, including English.
Smoking is prohibited in all rooms.
Unwind by relaxing in the property's hot spring. During your stay, treat yourself with a visit to the on-site spa. The gym provides a place for guests to work out.
You'll find a restaurant at the property with a variety of dining options available.
Staff at this property's front desk can speak 2 languages, including English.