Cape Town Hotels with Airport pickup service

Having travelled extensively and stayed in numerous hotels worldwide, I can confidently state that my recent experience was the worst ever. Despite seeing several negative reviews about their service, I thought they were just occasional lapses. However, I soon discovered that the hotel had a persistent service problem. I had a problem with my reservation and spent two days trying to resolve it, but no one cared. To make matters worse, I was charged ten times the amount I had originally paid for the same room (i.e., $300 instead of $30) without any reasonable explanation. When I questioned this, the staff merely shrugged it off, citing fluctuating prices as the reason. The lady in charge of reservations was extremely rude and disrespectful throughout the ordeal. In addition to the issues with my reservation and the exorbitant charges, the air conditioner was not working properly and made a lot of noise. Furthermore, the fridge in my room made a huge noise, which disturbed my sleep at 2 am (I recorded a video as proof). Moreover, the noise levels in the dormitory were unacceptable all the night! making it impossible to get a good night's sleep. In short, I urge anyone considering staying at this hotel to think twice and look for other options.

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.

Amazing views and wonderful location. Service was good and the staff were all very friendly. The breakfast was top notch, will definitely come back to stay for the breakfast! Best breakfast hotel in South Africa!!

The hotel was out of this world.The staff were friendly and extremely helpful .The hotel’s cleanliness was breathtaking .My room was nice and spacious The hotel bar has an outside are where you can chill and have a cocktail .The hotel also has a restaurant,you don’t have to order in or go out to eat because the food was very good .I cannot wait to be back and experience the pool area

The tv could not connect to the internet. After exhaustive attempts I was told that the internet on the tv was locked and that an IT technician was the only person who could unlock. This person of course was not available until morning. After requesting to be moved to another room with a working tv I received no feedback or response from reception. The experience overall was good, however, not a 5-star experience. Word of advice, call ahead to ask for a room with a working television (that’s connected to the internet) if you are going to be watching Netflix etc.

It's pretty good. I'm also lucky to find a store opposite the hotel. High safety factor, City sightseeing buses will also pass by South Africa is quite chaotic, but safety comes first

We had a wonderful stay here. We arrived early and exhausted after 24 hours of travel and the manager Emma was so kind to us, finding us a room available to check in early and went above and beyond to fix an error on the booking (that I had made). We were given a high floor room so there really was no noise from the city. Great breakfasts, great pizza in the restaurant. Free transport to V&A waterfront which we used once. Short walking distance to the conference centre, or a $3 uber. I'd stay here again!

Hmm, promises a lot, but actually not so good. On the surface it is well priced, a short distance from the waterfront, partly refurbished., offers a gym and so on. In reality it is not what it seems, and nothing specifically memorable. Yes it is near the Waterfront - by 10 mt. taxi. I would not do the walk at night, and if alone not sure if I would at daytime either. Yes the hotel is refurbished - that is until you look at my room : broken bathroom tiles, sealant not sealing, loose taps, window blinds broken, towels all falling to pieces at the edge.... rooms are however well sized, breakfast quite reasonable and staff are friendly. But personally I would not bother again,..,...

After a 25 minute or so Uber ride from CPT airport, we arrived late morning - reception staff were so welcoming and friendly, stored our luggage whilst we relaxed at the pool after coming off of a night flight from the UK! Room was ready at 3pm, we were driven to the room and shown around our 2 bed apartment - we absolutely loved it! Apartment was so spacious, gorgeous views and appliances and bathrooms equally as good. The complex is super safe and only a short walk to the waterfront where you'll fine many restaurants and bars! The waterfront village is also minutes walk to the Hotel Silo which was fantastic for an evening meal and drinks, also Hotel One and Only which was worth a visit for a drink. Overall everything was perfect for our stay and I'm so glad we opted to stay in the waterfront village- the location for me was 10 out of 10. Swimming pools were quiet and relaxing! The only slight hiccup was when ordering ubers, some drivers found it difficult to get into the property - as there's various entrances and top notch security- however if your room is located close to reception, order your uber from ”Luxhill apartments” and that's usually easier for the drivers to find - you can also stroll across to the V and A waterfront for ubers too. I would definitely visit again!

This is a very nice (new) hotel close to the downtown and Waterfront area. A twenty minute walk to either location (not an easy walk) - they do have canal water taxi service available to take you to the waterfront. Definitely worth the experience. The breakfast service is delightful but can get crowded at times due to their catering of large tour groups. Rooms are nice, AC unit works very well, showers hot, tv selection extensive, and service awesome. Recommend for those looking for a very nice hotel at a reasonable rate. One downfall to the hotel / location is that is bucks up to the container / shipping area so when vessels come in you will hear a lot of container unloading noise at night. Ask for an ”even” numbered room so you are on the opposite side and you get a view of Table Mountain