Hôtel de la Cité Carcassonne - MGallery
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carcassonne
Hôtel de la Cité Carcassonne - MGallery
Renovated in 2025
No.1 of Cultural Hotels in Occitanie
Pl. Auguste Pierre Pont, Carcassonne, Occitanie, 11000, France
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The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.Show More
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Highlights
Parking available
Delicious breakfast
Lots to do
Newly renovated
Pets welcomeAmenities
Outdoor swimming pool
Wi-Fi in public areasFree
Restaurant
Private parking
Spa
Bar
EV charging station
Taxi booking service
All Amenities
Property Description
The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.
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4.5/5
GreatExcellent location . The best hotel of Carcassonne
All 105 Reviews
Surroundings
Airport: Salvaza Airport
(6.9 km)
Airport: Castres-Mazamet Airport
(39.2 km)
Train: CARCASSONNE RAILWAY STATION
(2.1 km)
Landmarks: Church of Saints Nazaire and Celse
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard Single Room, 1 Double Bed (Charming)
1 Double bed
Free Wi-Fi
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Check Availability
13
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
10
Junior Suite-A King-Size Bed, A Single Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Minibar
220V power outlet
Blackout curtains
Bedding: Blanket or quilt
Check Availability
5
Superior Room, Terrace, View Of Gardens And City Walls-A King-Size Bed
1 King bed
Free Wi-Fi
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Jacuzzi
Check Availability
12
Family Room With One Double Bed And Two Single Beds
1 Double bed and 2 Single bed
Free Wi-Fi
Non-smoking
220V power outlet
Wi-Fi in room
Smart door lock
Check Availability
9
Terrace Suite-One Double Bed And One Single Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
220V power outlet
Wi-Fi in room
Smart door lock
Check Availability
10
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Suite-One Double Bed And One Single Sofa Bed
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
220V power outlet
Wi-Fi in room
Smart door lock
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
105 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Average for similar properties in Carcassonne
AI Summary
Exceptional service, diverse breakfast, comfortable beds, and beautiful location near ancient city walls offer a memorable stay. Unique suite layout and breathtaking views add to the appeal.
Sara
October 27, 2023
Excellent location . The best hotel of Carcassonne
Anonymous User
August 1, 2022
Most beautiful and only five star hotel in old city of Carcassonne. Must stay very close to everything. Elegant rooms and perfect service!!
Zhangjianzoutianyao
February 15, 2025
The hotel is located in the Carcassonne Castle, next to the church, with a beautiful environment. It is a historic castle hotel. The navigation position of our Mercedes-Benz business car was a little off, so we parked in the riverside parking lot and walked to the hotel. The hotel then used a small car to pull the luggage to the hotel. The swimming pool is not open in winter, and you can hike in the castle in the morning. The hotel garden is very exquisite. Breakfast ends at 10:15, which is a bit too early for a resort hotel. Dinner requires reservations. We didn't make reservations in advance and had to eat outside. The hotel recommended a restaurant next door, a 5-minute walk away. The dishes were amazing and we had two meals in a row. We stayed in a family suite with a large bed and an 80 cm single bed. We stayed in 4 people, and the hotel added a single bed for us free of charge. The toiletries are all Clarins, the shower water is very large, the room is well heated, and the stay is very comfortable, which is very suitable for family vacations. The hotel staff is very enthusiastic, and the castle black chocolate presented is also delicious.
Original TextTranslation provided by Google
Beijingnanchenglaopao
March 28, 2024
The location of the hotel is great👍Super good, the back garden is close to the city wall, the restaurant's dishes are absolutely delicious, worthy of being a Michelin
Original TextTranslation provided by Google
yama.
March 20, 2024
It was the best hotel. The architecture was beautiful, the rooms were spacious and I had a very good stay. The breakfast had a wide variety and was delicious. I was able to buy the things I had for breakfast at the bakery next to the hotel, so I took them as souvenirs. The young woman working at the hotel was very kind to me.
I would definitely like to go to this hotel again.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Wi-Fi in public areas
Free
Restaurant
Private parking
Additional charge
Spa
Additional charge
Bar
EV charging station
Taxi booking service
Massage room
Conference room
Additional charge
Multi-function room
Luggage storage
24-hour front desk
Outdoor swimming pool
Restaurant
Spa
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, €30.00 (approx. AED 115.87) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
Concierge service
Safe at front desk
VIP check-in service
Luggage storage
24-hour front desk
Languages Spoken
English
French
Spanish
Food & Drink
Room service
Bar
Halal meals provided
Alcohol-free rooms (on request)
Snack bar
Health & Wellness
Body care
Spa
Additional charge
Turkish bath (Hammam)
Mountain biking
Off-site
Massage room
Light therapy
Kayaking
Off-site
Public Areas
Garden
No smoking in public areas
PA and sound system
Elevator
Water purifier
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Fax/copying service
Additional charge
Postal service
Conference room
Additional charge
Wedding service
Multi-function room
Accessibility
Stair-free main entrance
Safety & Security
First aid room
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€28.00 (approx. AED 108.14) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €20.00 (approx. AED 77.25) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1908
- Renovated: 2025
- Number of Rooms: 59
The 5-star Hotel de la Cite is a jewel in the MGallery collection, a magical 19th-century neo-Gothic masterpiece in medieval Carcassonne. There are 46 rooms and 13 suites, an outdoor pool and a shaded park. This is a hotel where hospitality goes hand in hand with exclusive gourmet cuisine by our chef Jerome Ryon in the Barbacane restaurant, along with superb views from the terrace.