Guest User
July 17, 2023
Are only regret was just staying one night but we will be back , great location near Carcassonne , rooms lovely appointed , clean , it is a gated hotel with lovely grounds and pool area , staff great , my personal thanks to the hotel management as Ryanair cancelled flight within 24 hours of stay so as per booking we would lose reservation and money , however the hotel allowed us to move our reservation and therefore not lose our money at no cost , even though legally they didn’t need to , that is customer service and the sort of hotel I will always appreciate , great hotel and great attitude , merci and will book again on our next visit , highly recommended