Guest User
January 31, 2023
I'm going to tell you about my experience. I booked through Booking. Before going, but once I'd already paid for my stay, I realized there was an inconsistency between the description of the room facilities and the information in the more information section. I sent the owner a message for clarification. I'm copying his response here: "You're right! Everything on Booking is a lie! This is all a joke! It's just to get you to pay: there's no address, the studio doesn't exist... But with so much suspicion, it's better to stay home: you'll be more relaxed! The 540 reviews were invented, the photos are fake... etc. Everything has already been paid for!!!" See you soon. Seeing this response, I was stunned. I told him I didn't understand the mocking tone and repeated my question. Well, the conversation continued in this vein. I finally asked *********** to handle the cancellation and refund my money, as you can imagine I wasn't keen on staying at their property, but the owner, of course, denied the request and charged me for my stay.
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