DayTrip28842278760
October 4, 2024
Though I booked this hotel four months in advance, and made clear that I wanted wheelchair access for my wife, the hotel informed me one week before the stay that all the rooms were on the first floor and there was no lift! The money for the room had by that stage been taken, but it was refunded. However, this is no way to treat customers, since I had to find alternative accessible accommodation at the last minute.