Spa Hotels in Carmel-by-the-Sea

The environment, location, facilities, including the front desk service are very good, especially the environment, but today's dinner experience is really disappointing. First of all, after we ordered the meal, the first pre-feast was quite fast, but we did not prepare a plate for us. We beckoned to send it over after we called, and there was no such normal restaurant error of due apology, and secondly, after serving the pre-order, we waited for nearly 30 minutes. No dish came up, no one explained, the restaurant manager skipped us several times on the tour, there were not many people in the restaurant at that time, (there were two of us who were Asian faces) was not a peak meal time, waiting for us to call a waiter over, The waiter (the Indian woman) said very bluntly, I think they're doing, and then left. Too angry, when we went to the front desk to complain, their manager appeared in front of us like a wind (before turning a blind eye to us in the restaurant), and apologized and said that the meal was delivered to the room. Exemption from dinner costs). Apologizing for the apology, the attitude is not sincere at all, the inferior service attitude of the evening restaurant directly lowers the level of Hyatt, this kind of restaurant (hotel) that sees people ordering, directly pulls black. [Weak] [weak] [weak]. (Breakfast service was good, we asked and learned that dinner was not the same team).

位置絕對好，可惜我玩了17miles在那邊耽擱的太久，到酒店已經晚上九點多了，很遺憾，其實酒店風景更棒。下次多留點時間不要太倉促。

The hotel is in a good location and is an excellent place to enjoy the sea view along Highway 1. It was so beautiful to enjoy the sea view and sunset while having dinner in the hotel restaurant. The hotel environment is tidy and the rooms are clean and comfortable. If you are driving Route 1, this hotel is worth recommending. Facilities: new Hygiene: good Good environment good service

The breakfast included is a small basket placed by the waiter in the door of each room after getting up in the morning. There is a box of milk, a bread, a chocolate and a banana. It’s all cold and not tasty

The hotel is in a very quiet town, a few minutes walk from the center, parking is convenient and free of charge. The room was clean and the interior decoration was more American.