Guest User
August 25, 2022
This was our second hotel of our Bretagne trip (Aug-2022, Plouider & Carnac). Our first hotel in this tour was a 4 star one, Hotel Tumulus has 3 stars. So we knew we should lower our expectations a bit. In both hotels we reserved a standard room. What we liked: - Location of the hotel, at walking distance from the city center (with some shops and restaurants), with plenty of parking space - The overall friendly staff - The heated swimming pool - The Wifi - Breakfast and diner were according expectations (though the speed of serving at diner should be lowered, as we asked a few times) - Great view from the restaurant - The size of our room What we didn't like about our room - As a visitor you DON'T FEEL WELCOME when getting Room #3 (using CAPS is considered as shouting, I know that) - This room has a separate entrance, which is somewhat hidden and not radiating hospitality. - The door handle of the toilet room came loose (was fixed quickly after reporting it) - The toilet room has no hand washing facilities - The lighting in the bathroom wasn't functioning (2 spots working, one flickering and one defect, was more or less fixed quickly after reporting it) - The shower door has a gap of 5 cm at the bottom and looks filthy - When fixing the door handle and the bathroom lights, a safe was installed too, in the cupboard, while we were away. This means that a hotel employee had to move some of our personal belongings. This is a professional mistake you should never ever make again (and no, there was nothing spectacular in the cupboard) - You might say we have a view on the chapel, but only when opening the toilet room window - You might say we have a garden view, but then you'd have to ignore the view on the terraces of the neighbors - As we had reserved a standard room, we did not opt for asking another one (and we had chapel view and garden view, so what's there to complain?) Opportunities for the hotel: - Consider fixing the front door. It's there where your guests get the first impression. The door is hard to open and quite often gets stuck when opened. - Adding a pop-up bar near the swimming pool would add a lot of ambiance to the setting - At the tumulus side, some kind of terrace is offered but it isn't available a lot. Why not put a food truck there? Last notes: I know it have been difficult years for the tourist sector and good staff is hard to find. And I don't enjoy writing reviews with complaints. Please take my review as input to further improve (what a company should always want to).