Grand Sirenis Karmairí

The rooms are very comfortable and big. Unfortunately ours had a very strong smell of humidity. No info in the rooms about services or the hotel, nothing. Breakfast was good, however too many fried things Service ok in general, very slow check in process (seems to be in all the country though) Very nice beach club

If it was not for most workers who are wonderful, I would rate this property as the worst I have ever stayed at. I contacted the property thru their website and requested a suite with a sea view (they do not exist), Web page indicated that they are an all adults property (they are not). When we arrived at around noon, I was told that I had to pay for lunch and beverages as my all inclusive plan did not start until 3pm?. They only have 2 restaurants and you can only do reservations 2 times at their A La Carte restaurant which only has about 4 food items that are included in the all inclusive plan. On our second reservation it took over 2 hours to get our food! Our room had cracks on the walls, a toilet door that did not work, broken and cracked tiles and no music source (radio or blue tooth speaker), on TV there are only four channels, the mini fridge was not re stocked on second night. There are no restaurants or stores within walking distance. There is major construction on 3 sides of the property, carpet around main pool is soiled and very deteriorated, the A La Carte restaurant is off property and you have to walk about a block to reach it, at night you are told to be cautious walking back to your room as there is no security off property. Entertainment was provided by a a great DJ, but very limited and ends early. Food is not all that good at their buffet restaurant. Alcoholic beverages are limited to the cheapest brands, you have to pay extra for Chivas, JW Black Label, good vodka or Tequila. Most of the staff with the exception of their reception personnel were great and bent over backwards to make our stay tolerable. I blame management for most issues, we left the property at 6am and they did not even have Coffee, much less breakfast. Needless to say, I will never return to this property.