Guest User
June 26, 2023
Well located hotel, and that, together with the attention of the staff, is the only redeeming feature. The facilities were not properly maintained, there was no good thermal insulation in the afternoon and evening, when it was really cold, the boilers did not work all the time and there was no other way to heat the rooms. The shower didn't give hot water, the doors were all swollen and didn't close, it was impossible to lock my door. Mosquitoes enter and there is no way to repel them. The biggest abuse was that 24 hours before my arrival they notified me by message that the heated pool is not working, which was one of the main reasons why I had chosen the place. And they do it late, when it was no longer feasible to cancel the reservation without having to pay. It seems like abuse to me, because it was not a new event, but that pool has been in the same conditions for months, as I was later able to review in the comments. The restaurant, on the other hand, offers a simple and boring breakfast that did not change in the 3 days I was there. The price paid for the precarious service they offer seems disproportionate to me. The menu is small but only pasta and risotto, totally inadequate. The hotel is called spa & wine, but they do not offer hotel robes, a wine list or courtesy upon entry. I definitely wouldn't go back and don't recommend it for any reason.
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