Hotel Majestic

Centrally located, good customer service at reception. Hotel a bit old and worn out with dark and not lit interior. Toilet is fortunately renovated. OK breakfast. Good for short stays.

My stay at the Majestic Hotel in Casablanca was, without a doubt, one of the worst hotel experiences I’ve ever had. We arrived with low expectations after reading reviews about bugs in the rooms, and yet, somehow, the hotel managed to disappoint us even further. At first glance, the room seemed passable, but a closer look revealed that it was filthy and poorly maintained. Instead of fixing the actual problems, they’ve slapped on cheap decorations to cover up the glaring flaws. Our bathroom was infested with ants, there was visible mould on the walls, and one of the walls in the room was damp and reeked of mildew. To make things worse, the room reeked of sewage, and the walls were paper-thin, meaning we could hear every sound from neighboring rooms and the hallway. It took the staff two full days to address a plugged sink, despite multiple requests. Towels had to be repeatedly begged for, and the shampoo was never refilled after the initial two miniature bottles on arrival. The public areas of the hotel were no better. The hallway carpets were patchy, mismatched, and reeked of neglect. Room signs hung crookedly, and the whole place smelled unpleasant. The elevator felt like a safety hazard, shaking and creaking with every use. It’s hard to tell if the management simply doesn’t care or if they genuinely don’t understand basic hospitality standards. Either way, their lack of respect for guests is glaring. The only saving grace was the cleaning staff, who did a good job with the little they had to work with. Unfortunately, their efforts were overshadowed by the hotel’s overall shabbiness and poor management. If you have even the slightest sense of taste or standards, avoid this hotel at all costs. Yes, you can survive a night here if you absolutely must, but don’t expect anything beyond that. I wouldn’t recommend this place to anyone. Absolutely appalling.

I reviewed this hotel because it is the lowest rated in Morocco. When I entered the lobby I thought I was in the wrong hotel it looks so luxurious! I got into my room and everything looked perfect, my room was very clean and bathroom also. The balcony had great views and I accidentally locked myself out! You might be wondering why I only gave 4 stars? This is because of BREAKFAST, no hot food, not many options and I was given a rotten egg 🥚 Sorry but not sorry 😉