Hôtel Mercure Castres l'Occitan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Castres
Hôtel Mercure Castres l'Occitan
201 Av. Charles de Gaulle, Castres, Occitanie, 81100, France
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Mercure Castres L'Occitan boasts 62 unique modern rooms with air conditioning, offering enhanced comfort. Most rooms overlook the tree-lined park of the hotel. Relax on the terrace, take advantage of the fitness room and wellness center or the heated swim ming pool in good weather. The L'Occitan restaurant serves refined cuisine using fresh seasonal produce. Enjoy the warm and friendly atmosphere in the lounge areas and bar.Show More
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Highlights
Varied breakfast
Parking available
Lots to do
Pets welcomeAmenities
Gym
Conference room
Restaurant
Private parkingFree
Outdoor swimming pool
Spa
Wi-Fi in public areasFree
Bar
All Amenities
Property Description
Mercure Castres L'Occitan boasts 62 unique modern rooms with air conditioning, offering enhanced comfort. Most rooms overlook the tree-lined park of the hotel. Relax on the terrace, take advantage of the fitness room and wellness center or the heated swim ming pool in good weather. The L'Occitan restaurant serves refined cuisine using fresh seasonal produce. Enjoy the warm and friendly atmosphere in the lounge areas and bar.
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4.4/5
Very GoodCleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 50 Reviews
Surroundings
Airport: Castres-Mazamet Airport
(6.4 km)
Airport: Airfield of Albi - Le Sequestre
(43.7 km)
Train: CARCASSONNE RAILWAY STATION
(64.2 km)
Landmarks: Eglise Catholique Notre Dame d'Espérance
(360m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior King Room with Balcony
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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7
Classic Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
6
Privilege Room With 1 Double Bed And 1 Sofa
1 Double bed
Non-smoking
Private entrance
Connecting rooms
220V power outlet
Smart door lock
Check Availability
2
Standard Room ( Multiple Beds )
1 Double bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
2
Superior Room, 2 Twin Beds
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
50 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Castres
AI Summary
The accommodation offers a varied and high-quality breakfast with attentive staff. Guests appreciate the clean, spacious rooms and friendly service. Its convenient location provides a quiet environment near attractions.
Annemarie S
September 2, 2024
This was a suprisingly pleasant stay. The room was excellent, the staff was really nice, the food (both breakfast and dinners) wonderful ! We stayed avec plaisir !
Guest User
April 30, 2024
Perhaps the authorities tote up a range perks and facilities to give a hotel a rating. From a much traveled customer's point of view, this is a 3 star hotel trying to be a 4. In some ways, that is a good thing. The staff is very nice. The dining room puts out some very fine food, although I wouldn't say the same about breakfast that was quite pedestrian. They have the right color for the orange juice, but it and the pastries are very underwhelming. Nice hallway carpeting, clean rooms, thick towels, but you can't hide that the plant is pretty utilitarian '70s or '80s design. The only thing "privileged" about our upgraded room is that it was in the back near the parking lot and the not yet opened pool. The location is convenient, away from the congested downtown and relatively quiet. We have stayed in many Mercure and Accor facilities. This one is working hard to meet the standard. In some ways, they succeed. But they aren't quite there.
Guest User
July 12, 2023
Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.
Guest User
January 31, 2023
Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.
Guest User
January 31, 2023
Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star
Guest User
February 25, 2025
Points positifs : _ literie extrêmement confortable _ propreté des sols/sanitaires irréprochable _ aucune lumière gênante la nuit _ bonne insonorisation _ personnel très agréable _ parking gratuit _ chambre spacieuse et lumineuse Points négatifs : _ état de la porte de la salle de bain et de la tapisserie (l'hôtel était quasi vide, donc pourquoi mettre un client dans une chambre nécessitant des travaux?) _ salle de fitness peu fonctionnelle : absence du tapis de course, vélo elliptique cassé (instable et non utilisable) _ produits manquants (absence d'eau minérale, de tapis de bain les premiers jours), consommables non remplacés lors de la réfection de la chambre (gobelets par ex) _ climatisation extrêmement bruyante. Vous pouvez régler la température depuis la chambre mais impossible de régler l'intensité ou l'allumage. Vous devez demander à l'accueil de l'éteindre ou l'allumer à chaque fois.... Je pense que la qualité de la literie et la gentillesse du personnel compensent certaines choses, mais je trouve que l'hôtel ne répond pas aux attentes que nous pouvons avoir dans un 4*. Je ne renouvellerai donc pas l'expérience lors d'une prochaine venue.
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Guest User
February 8, 2025
Je connais cet établissement depuis 2008 (à l’époque c’était un Logis d France). Une bonne prestation, un personnel agréable, une bonne table et un superbe petit déjeuner. Sans fausse note depuis toutes ces années 👏 L’assurance de passer une bonne soirée.
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matheveyrac
November 16, 2024
les avis positifs : bien situé , facile d'accès avec parkings , par sa conception toute en longueur sur deux niveaux sur une façade étroite , comme architecte, m'interpelle mais l'établissement est très propre , accueillant par tout le personnel , les chambres suffisamment grande , bien équipées pour les "privilèges" , bien chauffées , lumineuses avec balcon pour celle que j'avais, la literie comme toujours au top avec Accor , un espace bureau suffisant avec un éclairage parfait le choix au petit déjeuner est parfait et le personnel aux petits soins . Une bouteille d'eau m'a été proposée au départ Les avis négatifs : même si les plats proposés sont bons et de qualité , la salle de restaurant est sinistre type cantine avec une grande pièce mal décorée voire pas du tout et surtout je n'ai pas apprécié de ne pas pouvoir profiter d'une boisson offerte avec la carte platinum au restaurant contrairement à tous les restaurants du groupe en France et à l'étranger , il fallait retourner au bar situé complètement à l'extrémité de l'hôtel , je pense que le personnel du restaurant pouvait faire l'effort de se déplacer dans un établissement 4 étoiles
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Services & Amenities
Most Popular Amenities
Gym
Conference room
Additional charge
Restaurant
Private parking
Free
Outdoor swimming pool
Spa
Wi-Fi in public areas
Free
Bar
Golf course
Off-site
Billiards room
Massage room
Sauna
Multi-function room
Business center
Luggage storage
24-hour front desk
Gym
Conference room
Restaurant
Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Business center
Front Desk Services
Express check-in and check-out
Luggage storage
24-hour front desk
Languages Spoken
French
Spanish
Food & Drink
Bar
Room service
Public Areas
PA and sound system
Garden
No smoking in public areas
Elevator
Water purifier
Health & Wellness
Gym
Spa
Golf course
Off-site
Billiards room
Massage room
Sauna
Cleaning Services
Clothes dryer
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
First aid room
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:€16.00 (approx. AED 61.66) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1978
- Renovated: 2017
- Number of Rooms: 62
Mercure Castres L'Occitan boasts 62 unique modern rooms with air conditioning, offering enhanced comfort. Most rooms overlook the tree-lined park of the hotel. Relax on the terrace, take advantage of the fitness room and wellness center or the heated swim ming pool in good weather. The L'Occitan restaurant serves refined cuisine using fresh seasonal produce. Enjoy the warm and friendly atmosphere in the lounge areas and bar.