Guest User
August 9, 2022
We booked our stay in Catania through smartbox and unfortunately it didn't go as we hoped. The place looks good, small but welcoming. Our room was very nice, also small, but pleasant. The problems arrive the first evening: when we return we find a cockroach that slips between the tiles, we contact the owners who rush to us. They close the gap and the problem seems to be solved. In the morning they come back to check and tell us that everything is ok. We obviously trust them, but in the evening we return and find another one running around the room. We manage to kill it (we have the photo that proves it, but I would avoid attaching it) and we try to contact the owners again. I don't answer the call or the messages and so we decide to leave by paying for another hotel without the knowledge of the managers who were not at all concerned. The answer came the evening of the next day: they believe that it came out with the disinfestation, or rather the spraying of DDT done in the morning. Small detail, the cockroach was alive and did not die because of the disinfestation, but thanks to my boyfriend's shoe.
Original TextTranslation provided by Google