SureStay Plus by Best Western Cebu City
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cebu City
SureStay Plus by Best Western Cebu City
Danaque Building; Capitol Site, 6000 Cebu City, Cebu, Central Visayas, Philippines
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SureStay Plus by Best Western Cebu City is the perfect place to unwind after a day of travel or work.Show More
We Price Match
Amenities
Private parkingFree
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Car rentals
Wake-up call
Shuttle service
All Amenities
Property Description
SureStay Plus by Best Western Cebu City is the perfect place to unwind after a day of travel or work.
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4.0/5
Very GoodNice and beautiful
All 75 Reviews
Surroundings
Landmarks: Cebu City Public Library
(230m)
Landmarks: Century Plaza Complex
(460m)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
6
Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
4/5
Very Good
75 reviews
Verified Reviews- Cleanliness4
- Amenities3.9
- Location3.9
- Service4
Average for similar properties in Cebu City
AI Summary
Guests praise the friendly staff and exceptional service. They appreciate the comfortable, spacious rooms and convenient location near attractions and amenities. Cleanliness and facilities receive consistent positive feedback.
Gene
November 19, 2024
Very disappointing. I booked a room with CITY VIEW. But nothing to see. Windows are shut and glazed. Its like a BUNKER. I had tokd the hotel and TRIP tgat i am claustrophobic and i cannot stay in a space without a view of outside. Worse is that the hotel cannot give me any room with kitchenette which i also need. Hotel just outrightly refuse/reject to refund the other 2 nights just because its non-refundable. I cannot refund the other 2 nights (i booked 3). Basically, i have no choice but use the room. I had anxiety attack with this situation.I called trip.com 5x. My issue is partially reaolved at about 11:30pm. Trip.com is also frustrating on handling this issue. I am the customer here who paid but the value i paid for was not provided. I dont have a choice but to stay over 1 night. My wife and child left this hotel the very next day and moved to another hotel nearby. This is below the BEST WESTERN standard. I hope someone checks this property. Location-hard to get a taxi/Grab. Not walkable to ho to the nearest. I used supermarket. Shower is clogged, bidet is flooding the flor. Minibar-only fridge.
ResonanceMiki
October 15, 2024
They give you twin beds put together instead of king size. Breakfast not ready on time. Another incompetent hotel .
Guest User
October 7, 2024
Great in general. Maybe breakfast could have more protein and less sugar. Even the bacon was sweet.
Guest User
November 23, 2023
Never been to Philippines. This is my first trip there.
New hotel, clean and reasonable price. And next to coffee shop.
Staffs are friendly and helpful.
They also help tourists to make a reservations for day tour. Nice stay and happy journey
Anonymous User
January 9, 2024
Very friendly staff and excellent service from guard, housekeeping and front office. From our arrival until we left the hotel, we were happy and satisfied. Thank you for all the assistance. Dec 28 to 31, 2023.
Guest User
December 10, 2023
All in all the experience was good. The staff are very friendly, respectful, and welcoming. The room is clean. I just have a bit of a problem with the internet as it may seem to have an issue especially when you're trying to connect. Also, Room 305's double lock wasn't working although they have the auto-lock placed but just for security purposes they might wanna check and fix it. Also, the main door needs to be closed hard in order for the auto-lock to function. Some customers might not notice that at first glance but anyway there was a beeping sound if the door was not closed properly.
Fungchoila
August 26, 2024
Nice and beautiful
Guest User
March 7, 2024
It's a new experience👍🤩
Services & Amenities
Most Popular Amenities
Private parking
Free
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Car rentals
Wake-up call
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Car rentals
Shuttle service
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Languages Spoken
Filipino
Public Areas
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Business Services
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance.At the same time, please provide your flight information, proof of identification
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 56
SureStay Plus by Best Western Cebu City is the perfect place to unwind after a day of travel or work.
Smoking is prohibited in all rooms.
This property is home to a restaurant.
The 24-hour front desk is available for you around the clock. This property also offers luggage storage, dry cleaning and laundry service (on-site).
A free parking lot is available at the property.
Smoking is prohibited in all rooms.
This property is home to a restaurant.
The 24-hour front desk is available for you around the clock. This property also offers luggage storage, dry cleaning and laundry service (on-site).
A free parking lot is available at the property.